Experience

Knapp Chevrolet

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Accounts Receivable/Payables / Title Clerk

  • Sep 2021 - Present



Ocean Shipholdings Inc.

• Maritime Transportation
• 1 - 100 Employee

• Marine Personnel Assistant

  • Jan 2021 - Jun 2021

  Responsible for assigning crew members to vessels. Screen marine employees for proper job qualifications. Liaise with mariner unions to ensure all contractual requirements are met. Update mariner employee information in HRIS system NS Enterprise database. Responsible for responding to unemployment claims and employment verifications. Arrange travel accommodations for all joining and discharged mariners. Schedule background checks, MSC physicals, immunizations, and SARS – COVID 19 testing. Ensure all required onboarding documents are completed. Responsible for coding invoices for car rentals, hotels, medical. Confirm I-9 document for onboarding mariners is submitted in E-Verify



United Sites Services

• Billing Specialist

  • Aug 2020 - Oct 2020

  creating & sending out invoices to customers creating & sending out invoices to customers



Ron Carter Hyundai

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Customer Relations Manager

  • Jan 2019 - May 2020

  Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.  Check to ensure that appropriate changes were made to resolve customers' problems.  Refer unresolved customer grievances to designated departments for further investigation.  Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.  Check to ensure that appropriate changes were made to resolve customers' problems.  Refer unresolved customer grievances to designated departments for further investigation.  Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments



Essential Logistics LLC

• Billing Specialist

  • Aug 2016 - Jan 2019

  Verified accuracy of billing data and revised any errors.  Prepared itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.  Reviewed documents such as purchase orders, sales tickets, charge slips, or hospital records to compute fees or charges due.  Kept records of invoices and supporting documentation.  Performed bookkeeping tasks, including posting data or obtaining other records concerning costs of goods or servicesor the shipment of goods.  Resolved discrepancies in accounting records.  Contacted customers to obtain or relay account information.  Responded to incoming mail or telephone inquiries regarding rates, routing, or procedures.  Tracked accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.  Compiled reports of cost factors, such as labor, production, storage, or equipment.  Updated manuals when rates, rules, or regulations are amended.  Located and notified customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.  Advised customers of necessary actions and strategies for debt repayment. Consult with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.  Located and monitored overdue accounts, using computers and a variety of automated systems.  Responded to customer questions regarding problems with their accounts.  Tracked customers financial and collection effort statuses. Conducted functions for assigned accounts such as address changes and purging dated records.  Received payments and posted amounts paid to customer account



Grayco Partners

• United States
• Real Estate
• 1 - 100 Employee

• Site Administrator

  • Mar 2015 - Mar 2016

  Call in inspections, make spreadsheets using excel, correspond with sub contractors using outlook mail, maintain office supplies, send out memos, run errands, file, scan, and maintain records. Consult with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems.  Obtain all necessary permits and licenses.  Determine labor requirements for dispatching workers to construction sites Call in inspections, make spreadsheets using excel, correspond with sub contractors using outlook mail, maintain office supplies, send out memos, run errands, file, scan, and maintain records. Consult with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems.  Obtain all necessary permits and licenses.  Determine labor requirements for dispatching workers to construction sites



TMI Hospitality

• Hospitality
• 200 - 300 Employee

• guest service agent

  • 2010 - 2013

  Record guest comments or complaints, referring customers tomanagers, as necessary.  Review accounts and charges with guests during the checkout process.  Transmit and receive messages, using telephones or telephone switchboards.  Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. Deposit guests' valuables in hotel safes or safe-deposit boxes. Clean and maintain lobby and common areas, such as restocking supplies and watering plants. Arrange tours, taxis, or restaurant reservations for customers. Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies. Plan, schedule or supervise the work of other employees. Date-stamp, sort, and rack incoming mail and messages. Greet, register, and assign rooms to guests of hotels or motels. Verify customers' credit and establish how the customer will pay for the accommodation. Contact housekeeping or maintenance staff when guests report problems. Arrange and confirm reservations. Issue room keys and escort instructions to bellhops. Keep records of room availability and guests' accounts, manually or using computers. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Post charges, such those for rooms, food, liquor, or telephonecalls, to ledgers manually or by using computers. Calculate bills, collect payments, and make change for guests