Experience

The Hollister Group

• Staffing and Recruiting
• 100 - 200 Employee

• Recruiting Manager

  • Apr 2021 - Present

  The Hollister Group is a women-owned staffing consultancy built around four core values - open communication, passion, integrity, and community. Hollister takes an unparalleled approach to partnering with clients and talent to support them in realizing their personal and business goals. Our over 30 years in business is a testament to the value and energy we place in delivering a consistent experience of excellence and in focusing on the long-term relationship rather than the short-term transaction. This inspires the approach to everything we do. Our Staffing division partners with companies to transform the recruiting process, supporting them to easily recruit, select, and hire the right-fit talent. We collaborate with talent as hands-on advocates, supporting them fully throughout the hiring process. Our goal is extraordinary and sustained success for both hiring companies and talent. Our Staffing clients experience transparent communication and unparalleled ongoing support. Our Cultures division helps organizations with people-centric leaders at the helm to develop effective teams, maximize individual contribution, and transform their work culture to allow for sustainable creativity and impact. Our Cultures clients experience uncommon systemic transformation. Show less



All Day Hospitality Group

• Boston, Massachusetts, United States

• Events & Operations Manager

  • May 2018 - Apr 2021

  • Managing events for several restaurants in the North & West End in Boston (Ward 8, Bodega Canal, Tony & Elaine's, Ciao Bella, and North Square Oyster Bar). • Work closely with each individual client to finalize all details of their personal or corporate event • Able to organize, prioritize, communicate and meet established deadlines • Determine specific needs and staffing assignments for each event • Assist and maintain social media accounts and online marketing campaigns to attract new guests and retain current ones • Provide administrative and business support to other management staff in the group • Curate day-of timeline for success and to enhance communication for multiple on-going events • Provide all administrative responsibilities including bookkeeping, accounting, expense reports and budgeting • Assist with scheduling interviews and the on-boarding process for new hires and getting new employees set up (verifying documentation, enrolling them into scheduling system) Show less



Roessel Joy

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Marketing Specialist

  • Apr 2018 - Apr 2021

  • Created and manage all social media profiles to increase business exposure and target key audiences • Managed proper implementation of marketing tools to create brand awareness • Worked closely with managing partners and assisted with web site development • Responsible for providing general administrative duties, organizational support and heavily manage multiple calendars • Coordinated networking & fundraising events, including curating invitee list with managing partners, consulting in event space, finalizing catering order, and day-of timeline of events Show less



Drizly, an Uber Company

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Customer Experience Representative

  • Mar 2020 - May 2020

  • Assist customers, retail partners, and regional managers with ordering and account inquiries • Quickly address, solve, and track and customer support requests using Zendesk • Resolve issues and address unsatisfactory experiences in addition to adjusting priorities shift in real time with new inbound issues arriving • Make necessary account adjustments for both retail partners and customers, including information updates, rescheduling a delivery order, or processing refunds • Assist customers, retail partners, and regional managers with ordering and account inquiries • Quickly address, solve, and track and customer support requests using Zendesk • Resolve issues and address unsatisfactory experiences in addition to adjusting priorities shift in real time with new inbound issues arriving • Make necessary account adjustments for both retail partners and customers, including information updates, rescheduling a delivery order, or processing refunds