Experience

British Pregnancy Advisory Service (BPAS)
• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee
• Administrative Assistant

  • Feb 2022 - Present

Cosa Bella Beauty Treatments
• Business Owner

  • Nov 2016 - Feb 2022


TLC: The Training and Learning Company

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Assesor

  • Jun 2016 - Nov 2016

  I am currently working for TLC as an assessor. The role involves assessing various members of profession staff through a variety of qualifications. The qualifications that I am responsible for ranges from Team Leading & Management to Customer service. This has lead me to become more rounded and have a better understanding of different aspects of a business. To enable me to do this role I have become proficient in organising meetings with each business and the relevant clients that I work with. The role involves a large percentage of preparation prior to each assessment; making sure each client is available, on time to the meetings and organising the agenda. During the assessments I am responsible for reviewing and recording the client’s progress throughout the qualification. Diary management and organisation is a big part of this role which I consider to be my stronger attributes. I am very computer literate and work daily with a variety of Microsoft software including Excel and other company based systems. Show less



The Retreat Ltd

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Company Trainer

  • May 2015 - Jun 2016

  I am very passionate about the beauty industry and have been fortunate to be working as a company trainer looking after 5 Spas across the south of the UK. This role has enhanced my managerial and communication skills, as I am responsible for training all 35 beauty therapists within the company in both our bespoke treatments and Schmoo Organic Skincare range. This training includes:Massage - Swedish, Bamboo and Hot Stone.Facials Body scrubs Manicures & Pedicures TintingPHD WaxingPhorest Management SystemProduct KnowledgeRetail Within this role I am also responsible for the individual development of our therapists. Helping them to develop in the areas they personally need to improve on. I lease with local colleges and help with the recruitment of new therapists when needed along with many other HR responsibilities.I am very computer literate, working daily with the Phorest management system and a variety of Microsoft software including Excel, Word and PowerPoint. I use these to aid in the training programs and other company needs such as promotional offers and marketing. Show less

• Therapist to Senior Therapist

  • Mar 2013 - May 2015

  During my time at Hilton Puckrup Hall I progressed from a Beauty Therapist to a senior Therapist increasing my responsibilities. I stepped out of treatments two days a week to help manage the Spa. Some of the key responsibilities included:Rota’sStock Take and OrdersReception DutiesDelegating tasks Interacting and Communicating with clients including dealing with complaintsCarrying out relaxing Treatments to a high standard.



Tewkesbury Park

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Beauty Therapist

  • Mar 2010 - Dec 2012

  I worked at Tewkesbury Park Leisure Club as part of a small team of two. Due to this my responsibilities were higher than that of a standard therapist; these included: Rota’s Stock Take and Orders Reception Duties Organising Elemis Training Interacting and Communicating with clients including dealing with complaints Carrying out relaxing Treatments including Massage, Facials, Body Scrubs, Body Wraps, Manicures, Pedicures, Tinting, Waxing I worked at Tewkesbury Park Leisure Club as part of a small team of two. Due to this my responsibilities were higher than that of a standard therapist; these included: Rota’s Stock Take and Orders Reception Duties Organising Elemis Training Interacting and Communicating with clients including dealing with complaints Carrying out relaxing Treatments including Massage, Facials, Body Scrubs, Body Wraps, Manicures, Pedicures, Tinting, Waxing



The Lygon Arms Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Beauty Therapist

  • Mar 2009 - Mar 2010

  I started my Beauty career at The Lygon Arms Hotel during my second year of Beauty Training at College. I worked as a Beauty Therapist carrying out relaxing treatments and also a Leisure Assistant responsible for stock take and other reception duties. I started my Beauty career at The Lygon Arms Hotel during my second year of Beauty Training at College. I worked as a Beauty Therapist carrying out relaxing treatments and also a Leisure Assistant responsible for stock take and other reception duties.