Lisa Hancock

Team Manager at Arrow Global Group Plc
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, GB

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Bio

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Credentials

  • Fighting Gender Bias at Work
    LinkedIn
    Mar, 2022
    - Nov, 2024

Experience

    • United Kingdom
    • Financial Services
    • 300 - 400 Employee
    • Team Manager
      • Dec 2020 - Present

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Team Leader
      • Aug 2019 - Dec 2020

    • Process Specialist
      • Sep 2015 - Aug 2019

      Currently I work for a leading financial institution as a PPI process specialist. This role involves me providing coaching and mentoring to other members of staff. Working alongside key stakeholders to implement effective changes in the processes used to deal with PPI complaints.

    • Member of the Board of Directors
      • Feb 2015 - Aug 2019

      I am currently a member of the board of directors for a small Eco-friendly remote venue that hosts a variety of music and performance events. My responsibilities include attending all board meetings and communicating marketing ideas with the project owners and other board members. I have continually provided fresh marketing ideas and have seen them be put into practice to help heighten the venues profits. I am currently a member of the board of directors for a small Eco-friendly remote venue that hosts a variety of music and performance events. My responsibilities include attending all board meetings and communicating marketing ideas with the project owners and other board members. I have continually provided fresh marketing ideas and have seen them be put into practice to help heighten the venues profits.

    • Sales Executive
      • Feb 2012 - Oct 2013

      In this position I was a sales executive responsible for the sale of vacation ownership programmes at five star resort. I was responsible for presenting information to the guests and negotiating a deal with them. I was then responsible for maintaining a lasting positive relationship with members. In this position I was a sales executive responsible for the sale of vacation ownership programmes at five star resort. I was responsible for presenting information to the guests and negotiating a deal with them. I was then responsible for maintaining a lasting positive relationship with members.

Education

  • Chartered Insurance Institute
    Level 4 diploma
    2020 - 2021
  • Home Learning College
    CIPD level 5 Human Resource management
    2015 - 2015
  • Glasgow Caledonian University
    Bachelor's degree, Psychology
    2007 - 2011

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