Lisa Hales

Licensed Realtor at Sutton Group-West Coast Realty
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Contact Information
us****@****om
(386) 825-5501
Location
Duncan, British Columbia, Canada, CA

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Amber Lassooij

Lisa is a wonderful, honest, hard working, caring person, way wouldn't you want to use her services?

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Experience

    • Real Estate
    • 200 - 300 Employee
    • Licensed Realtor
      • Apr 2008 - Present

    • Canada
    • Law Practice
    • 1 - 100 Employee
    • Contract Legal Assistant
      • Mar 2015 - Apr 2016

    • Canada
    • Legal Services
    • 300 - 400 Employee
    • Supervisor, Registry Support Services
      • Oct 2012 - Feb 2015

      Responsible for supporting the Manager in the efficient and effective operations of the Victoria Office. In addition to performing duties related to day-to-day staff supervision (10 staff members) responsibilities also include monitoring workflow, developing and implementing process improvements and procedures, and providing hands-on support to the team in processing transactions on behalf of clients. As a member of the leadership team I play a key role in developing and implementing the strategic goals of the organization and am involved in cultivating client relationships in conjunction with the Manager and/or members of the Business Development Team. Specific Responsibilities: - Daily Supervision to Victoria office employees - Monitoring of daily work flow in all practice areas, incl. but not limited to: Litigation, search & registration, Process serving, Corporate services, Personal property security, Motor vehicle, Real estate - Responding to and resolving client issues - Monitoring customer orders on a regular basis - Develops and implements process improvements and procedures, with input and assistance from other internal stakeholders - Conducts group and individual meetings with employees to promote open communication and timely sharing of relevant information - Identifies training and development needs of employees - Provides ongoing coaching and mentoring to employees - Prepares and conducts employee performance reviews with input from other internal and external stakeholders - Initiates performance management and disciplinary actions, as required - Participates in recruitment and on-boarding of new employees - Provides hands-on support to team members in the processing of transactions on behalf of the clients and customers in all practice areas - works directly with the Manager to oversee and account for office expenses - Liaises with third-party contractors/agents with respect to physical office space and location - Provides input re:Operating Budget Show less

    • Canada
    • Law Practice
    • 1 - 100 Employee
    • Real Estate Paralegal
      • Apr 2004 - May 2008

      Preparation and management of all real estate and mortgage documentation for large real estate practice consisting of approximately 70-100 transaction per month. Statement of Adjustments, Corporate Borrowing, Sub-divisions and New Developments, Estate Transfers, Residential Real Estate, Strata Properties, Vessel Transfer and Mortgages, Personal Property, Manufactured Homes. Maintaining Corporate Record Books, Trust Account and Fund management including requistions, deposits and disbursements of proceeds for purchase and sale, reporting to financial institutions and clients. Developed and maintained exceptional working relationships with other law firms, financial institutions, municipal authorities, mortgage brokers and local business persons and clients. Show less

    • Real Estate Conveyancer
      • Sep 2002 - Apr 2004

      Maintaining large Real Estate Conveyancing Practice of approximately 70-100 transactions per month. Maintaining large Real Estate Conveyancing Practice of approximately 70-100 transactions per month.

    • Freelance Conveyancing, Owner
      • 2001 - 2003

      Freelance Conveyancing Services for various small and large Law Firms and Notaries in Victoria, Cowichan Valley and surrounding communities Freelance Conveyancing Services for various small and large Law Firms and Notaries in Victoria, Cowichan Valley and surrounding communities

    • Real Estate Paralegal
      • 1999 - 2002

      Maintaining large Real Estate Conveyancing Practice of approximately 50-70 transactions per month Maintaining large Real Estate Conveyancing Practice of approximately 50-70 transactions per month

    • Real Estate Conveyancer
      • 1997 - 1999

      Maintaining large Real Estate Conveyancing Practice of approximately 50 transactions per month. Drawing and Preparing Wills, Powers of Attorney, and Personal Directives Maintaining large Real Estate Conveyancing Practice of approximately 50 transactions per month. Drawing and Preparing Wills, Powers of Attorney, and Personal Directives

    • Legal Assistant
      • 1996 - 1996

      Entry Level Legal Assistant Entry Level Legal Assistant

  • Rock Cod Cafe
    • Cowichan Bay, BC & Birds Eye Cove, BC
    • Head Waitress/Floor Manager
      • Jan 1992 - Apr 1993

      Hiring, training and termination of staff; responsible for scheduling shifts for approx. 20 staff members; ordering supplies and alcohol; menu planning and pricing; planning special promotions; hiring entertainment; catering to special events; daily cash counts; assited with the planning and opening of a second restaurant (Bird's Eye Cove location); bartending; food and beverage service; customer service Hiring, training and termination of staff; responsible for scheduling shifts for approx. 20 staff members; ordering supplies and alcohol; menu planning and pricing; planning special promotions; hiring entertainment; catering to special events; daily cash counts; assited with the planning and opening of a second restaurant (Bird's Eye Cove location); bartending; food and beverage service; customer service

    • Dining Room Waitress/Bartender
      • 1986 - 1993

      Several years experience waitressing and bartending at various local restaurants, namely: Boston Pizza, Bluenose Restaurant, The Shipyard, Gossips Cafe, Caprice Theatre Several years experience waitressing and bartending at various local restaurants, namely: Boston Pizza, Bluenose Restaurant, The Shipyard, Gossips Cafe, Caprice Theatre

    • Advertising Sales Representative
      • Dec 1988 - May 1990

      selling of display and semi-display advertising spaces; regular weekly personal calls to clients; advertising layout and design; preparing order forms for accounting personnel; selling of special promotions; re-establishing dormant accounts; covering overflow for other sales reps; advertising proofing; general reception duties selling of display and semi-display advertising spaces; regular weekly personal calls to clients; advertising layout and design; preparing order forms for accounting personnel; selling of special promotions; re-establishing dormant accounts; covering overflow for other sales reps; advertising proofing; general reception duties

Education

  • British Columbia Real Estate Association
    Trading Services Applied Practice Course (Post-Licensing)
    2008 - 2008
  • The University of British Columbia
    Real Estate Trading Services Licensing Course, Sauder School of Business
    2007 - 2008
  • Sprott-Shaw Community College
    Legal Assistant/Paralegal
    1993 - 1994

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