Experience

eStoreMedia - digital brand intelligence

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Head of Customer Success Capabilities

  • Nov 2020 - Present



Lisa Hale LTD

• eCommerce Strategy & Capabilities Consultant

  • Oct 2020 - Present



Exhale Mental Health & TheBabyChapter

• Surrey

• Founder

  • Sep 2019 - Mar 2023

  Exhale is committed to helping companies and communities create a supportive environment where those experiencing mental ill health are supported TheBabyChapter Antenatal classes for soon-to-be parents Exhale is committed to helping companies and communities create a supportive environment where those experiencing mental ill health are supported TheBabyChapter Antenatal classes for soon-to-be parents



Flywheel

• Technology, Information and Media
• 700 & Above Employee

• Business Manager

  • Nov 2018 - Sep 2019

  Amazon portfolio and marketing services • Optimise multi-client Amazon advertising services, continually improving on ROI • Manage key client accounts, ensuring both strategic and tactical goals are met • Lead client presentations delivering insights, performance review and identify opportunities • Budget tracking and delivery of ad spend Amazon portfolio and marketing services • Optimise multi-client Amazon advertising services, continually improving on ROI • Manage key client accounts, ensuring both strategic and tactical goals are met • Lead client presentations delivering insights, performance review and identify opportunities • Budget tracking and delivery of ad spend



Clavis Insight (Now Edge by Ascential)

• United States
• Software Development
• 1 - 100 Employee

• eCommerce Consultant, Customer/Client Success Manager

  • Jan 2015 - Oct 2018

  • Lead consultant in the IEMEA region • Key account management, insight generation and training, including pre-sales strategy • Key contributor to product roadmap, innovation funnel and internal training program • Global lead consultant role for high priority client • Lead consultant in the IEMEA region • Key account management, insight generation and training, including pre-sales strategy • Key contributor to product roadmap, innovation funnel and internal training program • Global lead consultant role for high priority client



Unilever

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Consumer & Market Insight Manager

  • Apr 2012 - Aug 2014

  Responsible for market research & analysis • Price modelling & advertising effectiveness • Advise marketing function on ‘How and Where To Win’ – instore, online, media, pricing• Qualitative & Quantitative research to support innovation and optimise in-market performance• Comprehensive Brand Audits - Price, Promotion, Proposition, Pack, Product and Place metrics• Environmental and sustainability team member

• Consumer & Market Insight Manager

  • Mar 2010 - Mar 2012

  • Manage direct reports & upskill individuals on the African Growth Agenda• Software pilot lead• Acquisition – Insight contributor for the Competition Commission



Mr Price Group

• South Africa
• Retail
• 700 & Above Employee

• Senior Merchandiser/Planner - Mr Price Home

  • Jan 2007 - Feb 2010

  • Sales planning/demand forecasting for the company’s top sales and growth categories• Allocation and management of stock levels, to control stock turn and mark-downs• Supervise and advise junior planners and stock allocators in the broader team • Responsible for training and mentoring graduates

• Merchandiser/Planner - Mr Price Apparel

  • Jul 2007 - Jul 2008