Experience

Capilano Suspension Bridge Park - Capilano Group

• Canada
• Travel Arrangements
• 1 - 100 Employee

• Restaurant Server

  • Jun 2019 - Present

  On a daily basis I balance providing a high standard of individual guest care with fast-paced service in a busy restaurant, bar and patio. As a server, being able to multi task and to be aware of each guest, proving memorable experiences whilst carrying out my duties. And as bar staff working as a team to provide excellent drinks service and house cocktails with flare. I am aware of all members of my team, being able to support food runners, expos, hosts and dishwashers when they require and always approaching any task with a positive attitude, nothing is too big or too small. Show less



Manchester Veterinary Specialists

• United Kingdom
• Veterinary Services
• 1 - 100 Employee

• Surgical Technician

  • Jul 2017 - May 2019

  In my role I had an individual responsibility for upholding high standards of animal care in a busy orthopaedic referral centre. In wards I was responsible for direct care of inpatients (canines & felines), walking, feeding, grooming and administration of oral and topical medication, ensuring their needs are met as individuals and ensuring the highest standard of comfort and care. In theatre I took on the cleaning and preparation of surgical areas and instruments with high attention to detail and key knowledge of surgical instrumentation. And in prep I ensured the smooth running of the practise by clipping and preparing surgical sites, preparation of anaesthetic equipment, assisting with radiography, maintaining stock levels and standards of hygiene. My knowledge of animal care grew greatly in this role including emergency care, and I contributed to the business through designing feeding plans, inpatient care action plans and undertaking relevant independent study on holistic nursing methods. Show less



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Direct Sales Advisor

  • Mar 2017 - Jul 2017

  Professional call centre providing advice in relation to customer's mobile phone contracts. Confident, excellent communication skills, ability to multi-task, motivated to meet targets and deadlines. Professional call centre providing advice in relation to customer's mobile phone contracts. Confident, excellent communication skills, ability to multi-task, motivated to meet targets and deadlines.



HANLEY CASTLE HIGH SCHOOL

• United Kingdom
• Education Management
• 1 - 100 Employee

• Learning Support Assistant

  • Oct 2015 - Dec 2016

  I worked as a key member of a team to provide educational support to KS3 and KS4 students with SEN/D, building and adapting appropriate resources to make the learning environment more accessible. I continually designed and assessed action plans to maintain positive behavior and Attitude & Effort grades within focus groups. Feeding back in regular meetings with the SENCo to guarantee continual progression and success and ensure the safeguarding and welfare of young people. Strong communication skills maintained high working standards throughout the team, while a consistent approach ensures positive, trusting relationships were built and maintained. Show less



White House Vets

• Accounting

• Veterinary Assistant

  • Mar 2015 - Oct 2015

  Working in an auxiliary role including assisting with anaesthetic procedures and x-rays, preparing surgical rooms/equipment and maintaining a clean and hygienic environment at all times. Assisting with animal handling and responsible for the wellbeing of inpatients - such as administering oral/topical medicines, feeding, grooming, claw clipping, monitoring temperature/pulse/respiration rates etc. Also general administration tasks within the veterinary practice: greeting clients; answering telephones; managing diaries; booking appointments; recording qualitative and quantitative data; updating information packs; and carrying out in-house medical tests. I worked efficiently in a fast paced and challenging environment; using my initiative to respond to emergency, high pressure situations and interacting with a range of clients whilst displaying sensitivity to each individual case. Show less



The Swan Inn

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Waitress

  • Oct 2013 - Mar 2015

  Bar staff / waitress working constantly with customers, serving food and drink, taking bookings, cleaning, answering telephone calls. Bar staff / waitress working constantly with customers, serving food and drink, taking bookings, cleaning, answering telephone calls.



The Rose and Crown

• Hospitality
• 1 - 100 Employee

• Waitress / Bar staff

  • Aug 2013 - Oct 2013

  Waitress / bar staff, serving food and drink, positive interactions with customers, cleaning, answering phone calls. Waitress / bar staff, serving food and drink, positive interactions with customers, cleaning, answering phone calls.



Merlin Entertainments plc

• Retail Team Leader

  • Sep 2010 - Aug 2011

  Leading and motivating a team of up to 7 people, cash handling, up selling, meeting sales targets, stock taking, working to a time limit, interacting with guests. Leading and motivating a team of up to 7 people, cash handling, up selling, meeting sales targets, stock taking, working to a time limit, interacting with guests.


Balance Street Pharmacy
• Pharmacy Assistant

  • 2008 - Aug 2010