LISA GLISSON

Utility Biller at City of Lockport
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Contact Information
us****@****om
(386) 825-5501
Location
Braidwood, Illinois, United States, US
Languages
  • English -

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Bio

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Experience

    • Government Administration
    • 1 - 100 Employee
    • Utility Biller
      • Apr 2018 - Present

      Utility billing clerk in charge of the monthly billing of all water, sewer and garbage accounts for the city, payment processing, account reconciliations, liens, past-due and shut-offs, processed and scheduled work orders for public works and customer service duties. Utility billing clerk in charge of the monthly billing of all water, sewer and garbage accounts for the city, payment processing, account reconciliations, liens, past-due and shut-offs, processed and scheduled work orders for public works and customer service duties.

    • Rental Coordinator
      • Jul 2015 - Apr 2018

      Full service repair service center, sales center and rental of golf carts. Full service center for trailer repair and parts. Full line of welding equipment and supplies. Full service repair service center, sales center and rental of golf carts. Full service center for trailer repair and parts. Full line of welding equipment and supplies.

    • United States
    • Government Administration
    • Administrative Assistant
      • May 2015 - Jul 2015

      Administrative Assistant to the City Administrator, event planning and promoting, assist all Commissioners, City Clerk and fellow employees with the day to day duties in the Clerk’s office.

    • City Clerk
      • Feb 2012 - Apr 2015

      All duties of a Municipal Clerk’s office, supervisor of six Deputy Clerks, keeper of the records and city seal, records management, workers comp. insurance, liability insurance, HR, payroll, customer complaints and day to day duties of a fast paced government office.

    • Water Clerk
      • Jul 2006 - Feb 2012

      Utility billing clerk in charge of the semi-monthly billing of all water, sewer and garbage accounts for the city, payment processing, account reconciliations, liens, past-due and shut-offs, processed and scheduled work orders for public works and customer service duties for all aspects of the Clerk’s office.

    • Dispatcher / Supervisor
      • May 1999 - Jul 2006

      911, police and fire dispatcher for the City of Braidwood & Braidwood Fire Department, supervised six dispatchers, set schedules, reviewed and updated policies, trained new dispatchers, LEADS certified coordinator.

Education

  • The Municipal Clerks of Illinois
    Registered Municipal Clerk, Municipal Clerk Traning for Local Government
    2012 - 2014
  • University of Illinois at Urbana-Champaign
    Certifified Municipal Clerk, Institute Program of the Municipal Clerks of Illinois
    2012 - 2014
  • Thornridge High School
    High School, Business / general education
    1983 - 1986

Community

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