Lisa G.
Sr. Systems Analyst/PMP)/Thought Leader/EDI/Product Manager at Republic Plastics, ltd- Claim this Profile
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Bio
Credentials
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CompTIA IT Fundamentals+
CompTIADec, 2022- Nov, 2024 -
Scrum Master Certified (SMC)
SCRUMstudy - Accreditation Body for Scrum and AgileOct, 2022- Nov, 2024 -
Lean Six Sigma Yellow Belt Certification
SCRUMstudy - Accreditation Body for Scrum and AgileJun, 2022- Nov, 2024 -
SCRUMstudy Agile Master Certified (SAMC)
SCRUMstudy - Accreditation Body for Scrum and AgileJun, 2022- Nov, 2024 -
Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and AgileMay, 2022- Nov, 2024 -
Lean Manufacturing
TMACApr, 2019- Nov, 2024 -
ITIL Intermediate Operations and Service Analysis
PEOPLECERTAug, 2015- Nov, 2024 -
ITIL Intermediate Service Strategy
PEOPLECERTAug, 2015- Nov, 2024 -
ITIL Foundations 2011
PEOPLECERTJan, 2015- Nov, 2024 -
Business Analyst
The University of Texas at Austin Continuing and Innovative EducationJan, 2012- Nov, 2024 -
Project Management Professional (PMP)
Project Management InstituteDec, 2019- Nov, 2024
Experience
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Republic Plastics
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United States
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Plastics Manufacturing
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100 - 200 Employee
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Sr. Systems Analyst/PMP)/Thought Leader/EDI/Product Manager
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Jul 2014 - Present
o Complete projects that: meet business partner’s expectations, are delivered within the agreed to timeframe, and are within the approved budget o Consult with business partners, including management, to understand current and future business needs and opportunities o Assist in preparing project business cases that include scope and ROI o Use team accepted tools and techniques to control the scope, time, cost, quality, human resources, and communication, risk, and procurement activities for multiple projects. o Assists business partner with the development and documenting of business requirements and needs o Provide guidance in the development of business and technical criteria and apply it in the evaluation of information technology products and systems available in the marketplace o Present vendor evaluations to management to ensure selected products and systems are compatible with criteria o Assist in managing project time/duration by developing, presenting, and controlling IT estimates o Technical role in analyzing, designing, developing, testing, debugging and implementing new systems or modifying existing systems o Develop, review, approve, and control project deliverables o Determine solutions and assign corrective actions to minimize future business impact o Apply project and change management disciplines in acquisition/development life cycles o Implement and/or enhance repeatable processes, procedures, and methodologies of team o Provide guidance, mentor and foster growth of business partners on the value of their IT investments Memberships: Project Management Institute, Alamo Area Chapter PMI and Agile Austin Projects/Processes: EDI Coordinator; Infor Syteline Industrial, Tableau, Data Rails, Conexiom, SharePoint Admin Show less
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Hope Hospice
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Hospitals and Health Care
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100 - 200 Employee
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Director of Business Development
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Jul 2013 - Jul 2014
o Directs all daily marketing operations including providing direct oversight of the establishment and implementation of marketing initiatives o Assists the Executive Director/Administrator in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department. Monitors allocation of resources according to budgetary limitations o Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections o Employs marketing and promotional initiatives to achieve budgetary volume projections. o Establishes and maintains positive working relationships with current and potential referral and payer sources o Recruits, selects, orients, and directly manages members of the marketing team and fundraiser team o Builds and monitors community and customer exceptions of Comfort Care Hospice as a high quality provider of services o Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs o Maintains comprehensive working knowledge of Comfort Care Hospice markets including government agencies, major payer groups, key referral sources, and competitor’s market positioning o Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel o Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Comfort Care Hospice o Monitors and reports cost effectiveness of marketing efforts Show less
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Strategic Information Group
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Software Development
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1 - 100 Employee
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Sales Manager
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Mar 2013 - Jul 2013
o Maintain an in depth knowledge of Client and prospective Client needs along with RCI's products and services and how they can satisfy those needs o Assess Client's needs and provide proposals to existing and prospective Clients for Fixed Asset Management, Records Retention Programs and Document Imaging services o Maintain and develop existing and new Clients through follow up on proposals and sales leads utilizing ethical sales methods, and relevant internal communication, to optimize quality of service, business growth, and client satisfaction o Use Client and prospective Client contact activities tools and systems, and update relevant information help in these systems o Generate weekly/monthly acceptances to maintain targeted sales production levels. o Utilize historical data and past purchase behavior to uncover and contact Clients that have stopped doing business with RCI Show less
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The Scooter Store
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United States
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Medical Equipment Manufacturing
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300 - 400 Employee
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Director of Sales and Process Improvement
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Mar 2009 - Mar 2013
Inside Sales for all Payer Sources/Account Managers/ Specialty Support Department October 2012-PresentSales Operations Department April 2012-September 2012Healthcare Relations – Account Manager Department April 2011-Sept 2011Inside Sales and Sales Support Department February 2009- March 2011; October 2011-March 2012o Lead Business Partner for Start to Finish CRM selection processo Developed Process Flow to decrease non-value added task, Risk Management evaluations of new processes, FMEA for new government required process changeso Lead Brainstorming, Root Cause analysis, and Standard protocol teams to finalize products for new government required process changeso Selected to work on the company agenda, which lead to a decrease sales Lost to Competitors by building relationships within the medical community. o Developed agenda for outsides sales representatives, resulting in reduced dependency on TV advertising and increased outsides sales representative referrals by 10%. o Participated in the development of the rehabilitation department resulting in $100M annually with all quarters being profitable.o Collaborated on an agenda to gain prospects that resulted in performing $3M under budget. o Developed Sales Playbook as part of team collaboration to provide tools on organization, time management, and sales process for prior authorization documentation standards to increase productivity and profitability. o Managed sales manager/sales support to ensure consistency in following successful sales objectives. o Reduced cycle times, improve conversion rates, and take advantage of new sales opportunities. o Monitored employee performance and recommend corrective action to improve sales. Show less
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Manager of Sales
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Dec 2007 - Feb 2009
o Generated a 50% increase in unit production with only a 25% increase in staff, and ensure revenue goals are met and sales performances meet quality standards.o Recognized as #4 team within the corporation and #1 team within the division for 2008; Top 3 for revenue contributions 5 times in 2008.o Managed Working team of 12-15 sales individualso Worked on the company agenda, which lead to a 20% increase in prospective clients to orders. o Managed sales pipeline to achieve balanced performance and revenue objectives.o Reviewed medical documents submitted by the team to ensure accuracy and relevancy.o Educated team on issues regarding diagnosis, coding, and reasoning to ensure that each customer meets the company standards of medical necessity. Show less
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Sales Consultant
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Aug 2001 - Nov 2007
o Met individual monthly sales goal of $100K, contributing to overall team goal of $1M.o Collaborated with Mobility Consultants to communicate patients’ needs to the medical community.o Organized documents to comply with Medicare Coverage requirements and other insurance criteria.o Educated physicians on documentation requirements and qualifications for claims within guidelines.o Worked with account and mobility managers to gain market shares and assist customers and secure referral Show less
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Education
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2004 - 2006
University of the Incarnate Word
Masters of Arts and Administration, Organizational Change Management -
1998 - 2000
The University of Texas Health Science Center at San Antonio
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse -
1996 - 1998
Texas Tech University
Undergraduate Course, General Studies -
2022 -
Texas Tech University
Professional Development -100 Hours of Training plus CompTIA, CompTIA -
2021 -
PMI's E-Learning Program
17.5 Hours of CEU, Project Management - Agile -
2020 -
Udemy
Coursework, Computer and Information Sciences and Support Services -
New Horizons Computer Learning Center of San Antonio
Certificates/Online Training, Professional Development Work
Community
