Experience

Hospitality Marketing Solutions

• United States
• Hospitality
• 1 - 100 Employee

• Hospitality Account Executive

  • Jun 2023 - Present

  As a Hospitality Account Executive at Hospitality Marketing Solutions (HMS), I specialize in providing tailored solutions to meet the unique needs of the hospitality industry through microlearning . 🌟 Helping the Hospitality Industry Thrive 🌟 We help businesses in the industry overcome challenges and find solutions. The HMS microlearning platform offers personalized training to address specific pain points. Building strong relationships and customizing solutions for our Hospitality partners is my forte Show less



Strategic Solution Partners

• Hospitality
• 1 - 100 Employee

• Sourcing Specialist

  • Aug 2022 - May 2023

  As a Sourcing Specialist at Strategic Solution Partners (SSP), I played a crucial role in supporting the hospitality industry by connecting it with top talent. Using Salesforce Seven20 CRM and tools like SMS Magic and Google Voice, I established strong relationships with contractors, both existing and new. With a meticulous approach, I sourced and carefully qualified contractors to ensure they were the perfect fit for SSP's clients. Utilizing Salesforce, I reviewed and evaluated applicants promptly, hand-picking candidates based on their resume, skill set, system knowledge, hotel background, and brand experience. By collaborating closely with the Sourcing, Sales, and Talent Acquisition teams, I identified opportunities and researched innovative solutions, enabling the hospitality industry to thrive. Show less



Kona Kai San Diego

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Director Of Catering

  • Dec 2017 - May 2021

  As an Assistant Director of Catering, I had the privilege of making a significant impact on the hospitality industry. Achieving exceptional results, I surpassed the 2020 Noble House chairman's trip qualification by achieving 120% of the yearly goal, selling over 1 million in 2019. I successfully completed crucial tasks such as weekly catering forecasts, monthly budget management, daily pace reporting, and monthly catering reports. Trusted with decision-making responsibilities, I actively contributed to managing the sales and catering team, implementing best business practices. Within a year of employment at the property, I was promoted to Assistant Director of Catering, showcasing my dedication and effectiveness. Participating in and conducting monthly sales presentations, I consistently delivered exceptional performance. I also earned certification for excellence in destination selling through the San Diego Tourism Authority, further enhancing my expertise in promoting the hotel and community. My commitment to excellence was recognized through the Hospitality Marketing Solutions survey, where I achieved the prestigious Gold Key award with an outstanding average score of 106%. Additionally, I flawlessly executed catering Banquet Event Orders, managed contracts, handled banquet checks, provided accurate client estimates, and meticulously managed rooming lists Show less



Lake Arrowhead Resort and Spa

• Hospitality
• 1 - 100 Employee

• Catering Sales Manager

  • Jan 2017 - Dec 2017

  As Catering Sales Manager, I consistently exceeded quarterly sales goals, achieving an average of 115% while building strong client relationships within the catering market. Expertly organized and completed quarterly catering Comp Set research reports, ensuring a competitive edge. By executing and attending high-end trade shows, I successfully enhanced brand awareness and fostered valuable partnerships. Leveraging my creativity, I developed and promoted seasonal catering event packages, increasing profitability by 25% during off-peak months. With advanced knowledge of Delphi and Opera systems, I flawlessly executed catering operations, including Banquet Event Orders, contracts, banquet checks, client estimates, and rooming lists. Show less



The Portofino Hotel and Marina

• United States
• Hospitality
• 1 - 100 Employee

• Senior Catering Sales Manager

  • May 2012 - Jan 2017

  As a Senior Catering Sales Manager, I consistently exceeded expectations by achieving an impressive average of 123% of my annual goal. Within a short span of two years, I successfully doubled the number of hotel events, showcasing my ability to drive business growth. Recognized for my exceptional contributions, I was promoted to the role of Senior Sales Manager in the catering department within just one year of joining the company. The esteemed Noble House Hotels and Resorts Manager of the Quarter award further exemplified my commitment to excellence. In my role, I demonstrated creativity and strategic thinking by developing various promotions and packages that enhanced profitability and maximized event space utilization. By executing monthly catering performance reports and sales pace reports, I consistently monitored and improved performance to deliver exceptional results. Earning the distinguished Hospitality Marketing Shoppers survey Gold Key award with an outstanding average score of 117%, I consistently provided unparalleled service and ensured client satisfaction Show less



Lake Arrowhead Resort and Spa

• Hospitality
• 1 - 100 Employee

• Catering Sales Manager

  • Aug 2011 - May 2012

  Consistently achieved 110% of quarterly booking goals in 2012 and an impressive 200% of 1st quarter consumption goals in 2013. As a Marriott certified on-site wedding coordinator, I supported the team in driving event sales. Through creative collateral and aggressive marketing promotions, I successfully generated revenue for the resort during off-peak seasons. Meticulously handled catering operations, including Banquet Event Orders, contracts, banquet checks, estimates, and rooming lists. With a focus on proactive planning and reporting, I developed and executed monthly action plans, flat list reports, weekly reports, and conducted wedding site tours. Show less

• Catering Coordinator

  • Aug 2010 - Aug 2011

  As a Catering Assistant, I provided essential support to the Director of Catering and Catering Managers, assisting with various tasks and ensuring smooth operations. I was responsible for composing the comprehensive 11-day report, distributed to all departments to facilitate coordination and collaboration. When given the opportunity, I assisted with large events and weddings, contributing to their successful execution. Additionally, I managed reservations for all major holiday events, ensuring a seamless experience for guests. Show less