Lisa Fisher
Human Resources Generalist at DRM Inc. d/b/a Arby's- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
SHRM - Certified Professional (SHRM-CP)
SHRMJun, 2018- Oct, 2024
Experience
-
DRM Arby's
-
United States
-
Restaurants
-
1 - 100 Employee
-
Human Resources Generalist
-
Oct 2019 - Present
- Assists with ensuring compliance of Federal and State Laws and Regulations. - Conducts various internal and external audits in coordination with the Director of Human Resources. - Communicates new and existing laws, regulations and policies with management staff. - Assists the Director of Human Resources in carrying out various programs/procedures for all company employees. - Monitors employee complaints from employee hotline and conducts investigations. - Administers… Show more - Assists with ensuring compliance of Federal and State Laws and Regulations. - Conducts various internal and external audits in coordination with the Director of Human Resources. - Communicates new and existing laws, regulations and policies with management staff. - Assists the Director of Human Resources in carrying out various programs/procedures for all company employees. - Monitors employee complaints from employee hotline and conducts investigations. - Administers Recognition and Incentive Programs. - Oversees worker's comp claim process. - Administers tracking system for property and liability claims. - Assists with Risk Management renewals and communication of program to operations. - Drafts safety articles for company publications. - Assists with benefit administration including tracking leave of absences. - Serves as backup for Talent Acquisition Coordinator. Show less - Assists with ensuring compliance of Federal and State Laws and Regulations. - Conducts various internal and external audits in coordination with the Director of Human Resources. - Communicates new and existing laws, regulations and policies with management staff. - Assists the Director of Human Resources in carrying out various programs/procedures for all company employees. - Monitors employee complaints from employee hotline and conducts investigations. - Administers… Show more - Assists with ensuring compliance of Federal and State Laws and Regulations. - Conducts various internal and external audits in coordination with the Director of Human Resources. - Communicates new and existing laws, regulations and policies with management staff. - Assists the Director of Human Resources in carrying out various programs/procedures for all company employees. - Monitors employee complaints from employee hotline and conducts investigations. - Administers Recognition and Incentive Programs. - Oversees worker's comp claim process. - Administers tracking system for property and liability claims. - Assists with Risk Management renewals and communication of program to operations. - Drafts safety articles for company publications. - Assists with benefit administration including tracking leave of absences. - Serves as backup for Talent Acquisition Coordinator. Show less
-
-
-
National Strength and Conditioning Association (NSCA)
-
Health, Wellness & Fitness
-
100 - 200 Employee
-
Human Resources Manager
-
Oct 2015 - Jun 2019
– Developed an employee-orientated company culture that emphasized quality, continuous improvement, teamwork, and high performance. – Prepared payroll on a semi-monthly basis using Paychex and Paylocity software. – Managed employee benefits programs including medical, dental, vision, life and disability insurance, 401(k), wellness, and employee education. – Led conflict resolution and maintained a constructive working relationship with employees at all levels of the organization… Show more – Developed an employee-orientated company culture that emphasized quality, continuous improvement, teamwork, and high performance. – Prepared payroll on a semi-monthly basis using Paychex and Paylocity software. – Managed employee benefits programs including medical, dental, vision, life and disability insurance, 401(k), wellness, and employee education. – Led conflict resolution and maintained a constructive working relationship with employees at all levels of the organization. – Ensured the company was compliant with all federal, state, and local human resources laws, including FMLA, ADA, ACA and E-Verify. – Maintained current job descriptions for all employees. – Developed and administered an effective staff recruitment program, including posting and fulfillment of open staff positions, and maintained an effective orientation program. – Coordinated employee anniversary celebrations, social events and staff meetings. – Managed employee recordkeeping including new hires, performance reviews, separations, and exit interviews. Followed state and federal retention guidelines. – Tracked employee time off as well as authored and enforced company time and attendance policies.
-
-
Certification Specialist/Recertification Coordinator
-
Mar 2011 - Sep 2015
– Provided friendly, courteous, and respectful service to members, certified individuals, volunteers, and prospective members. – Responded to email and phone call inquiries in a timely manner. – Enforced NSCA recertification policies for obtaining Continuing Education Units (CEUs). – Processed and reviewed audit documentation. – Counseled individuals who had recently had their certification revoked. – Approved or denied reinstatement applications. – Processed appeal… Show more – Provided friendly, courteous, and respectful service to members, certified individuals, volunteers, and prospective members. – Responded to email and phone call inquiries in a timely manner. – Enforced NSCA recertification policies for obtaining Continuing Education Units (CEUs). – Processed and reviewed audit documentation. – Counseled individuals who had recently had their certification revoked. – Approved or denied reinstatement applications. – Processed appeal applications and forwarded to Certification Committee for review. – Prepared certification verification letters and certificate reprint requests. – Entered exam registration applications and exam registration transfer requests.
-
-
-
Walmart
-
United States
-
Retail
-
700 & Above Employee
-
Customer Service Manager
-
Mar 2010 - Mar 2011
– Provided friendly, courteous, and respectful service to customers from diverse racial/ethnic and socio-economic backgrounds. – Supervised and evaluated the work of up to 80 cashiers, customer service associates, layaway associates, and people greeters. – Created and conducted evaluations. – Trained new cashiers, customer service associates, layaway associates, people greeters and customer service managers to perform professional tasks and fulfill the responsibilities of their… Show more – Provided friendly, courteous, and respectful service to customers from diverse racial/ethnic and socio-economic backgrounds. – Supervised and evaluated the work of up to 80 cashiers, customer service associates, layaway associates, and people greeters. – Created and conducted evaluations. – Trained new cashiers, customer service associates, layaway associates, people greeters and customer service managers to perform professional tasks and fulfill the responsibilities of their positions.
-
-
Training Coordinator
-
Oct 2005 - Mar 2010
– Reviewed hiring requests, coordinated and facilitated interviews, performed background and reference checks, reviewed drug test results, and performed exit interviews. – Helped newly eligible employees enroll in medical, dental, life, and disability insurances. – Facilitated yearly open enrollment meetings. – Answered questions concerning insurance, 401(k), disability, and paid time off. – Trained new employees on corporate policies and procedures during their first day of… Show more – Reviewed hiring requests, coordinated and facilitated interviews, performed background and reference checks, reviewed drug test results, and performed exit interviews. – Helped newly eligible employees enroll in medical, dental, life, and disability insurances. – Facilitated yearly open enrollment meetings. – Answered questions concerning insurance, 401(k), disability, and paid time off. – Trained new employees on corporate policies and procedures during their first day of employment. – Entered new employees’ information into the store’s database and completed I-9 verifications. – Conducted 90-day follow-up orientations to verify training was being completed. – Answered questions regarding pay and resolved any payroll issues. – Managed up to 400 employee files and conducted yearly audits. – Tracked timely completion of online learning courses for all employees. – Dispersed $20,000 in grants, yearly, to nonprofit organizations. – Processed monthly donations to local charities.
-
-
Education
-
University of Nebraska-Lincoln
Bachelor of Arts (B.A.), Psychology
Community
