Experience

Independent Purchasing Cooperative

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Services Program Manager

  • Sep 2020 - Present

• Gift and Pre-paid Relationship Manager

  • Feb 2017 - Aug 2020

  Gift & Prepaid Relationship Manager plays a critical role of managing the relationship between the client and processing team’s prepaid products and services ensuring the client’s needs are met. With a strong technological aptitude and business acumen, my leadership role will be responsible for bridging relationships across client, technical, operational and accounting teams to drive the success of new and existing prepaid product/program initiatives defined by our client and in support of the growth of the prepaid service offerings of the organization.

• Customer Experience Program Manager and Product Owner

  • Sep 2013 - Feb 2017

  Responsible for all business prioritization and product ownership for Customer Experience worldwide and Product Owner for MySubwayCard.com.

• Customer Experience Web Administrator

  • Aug 2011 - Aug 2013

• IT Administrative Assistant

  • Mar 2009 - Jul 2011



NII Holdings, Inc.

• United States
• 1 - 100 Employee

• Executive Assistant

  • Aug 1998 - Mar 2009



AT&T Latin America & Caribbean

• Coral Gables, FL

• Executive Assistant

  • 1996 - Jul 1998



AT&T Wireless Services

• Executive Assistant

  • 1992 - 1996