People-Led Policy Panel Officer

• Sep 2022 - Present

Carer Support Practitioner

• Feb 2021 - Sep 2022

Chief Executive Officer

• May 2014 - Jul 2020

• Day-to-day management of the charity which provides social and health services in Kingston upon Thames, empowering people with disabilities to live independently • Strategic planning and applying to councils and local health providers with proposals in order to receive funding; managing tendering processes • Implemented and delivered independent living services on behalf of the council. Enhanced KCIL’s service offering and project management of delivery • Budget planning and oversight, including management of revenue streams. Introduced a new finance system. Built up a reserve fund since starting in the role. Introduced salesforce NPSP and updated database management • Development of marketing strategy and activity, including newsletter, texting service, annual events and conference. Introduced a regular user engagement survey and shared results with council and stakeholders • Increased KCIL's profile as the leading disability charity and collaborated with London-wide disability groups as well as Kingston University for identifying and solving access, employment, and disability rights issues. This led to KCIL being selected as the Major’s Charity Trust. • Led and managed team of up to 10 employees and 12 volunteers. Developed and introduced new HR scheme and salary scale. • Improved relationship with the council and achieved higher rates of assignments. Launched feedback form programme and case studies. • Achieved ‘Investors in People’ accreditation and received healthy workplace award Show less

Joint Director

• Apr 2008 - Feb 2014

JOINT DIRECTOR – April ’13 – Jan ‘14 • Successfully increasing income by over £580,000 over 3 years. Successful in different fundraising methods including tenders, trusts and foundations and developing new income streams through charging for clubs and classes, handyperson and gardening services • Managing 3 staff and 40 volunteers through regular support, training, supervisions, annual appraisals, staff meetings and volunteer gatherings; dealing with HR issues regarding redundancy, salary cuts, staff recruitment and induction • Setting, monitoring and adapting budgets alongside the finance manager; liaising with auditors to compile and complete the audited accounts and to submit the returns to the Charity Commission and Companies House • Implementing, monitoring and evaluating projects through project plans and regular monitoring meetings with funders • Data management as administrator for Charitylog, AIMS and Access databases • Influencing and negotiating with local policy and decision makers through representing the organisation at external events and consultation sessions COMMUNITY DEVELOPMENT MANAGER– April '08 - April '13 • Developing a range and scope of healthy living and social activities for older people • Leading on staff and team meetings; managing the Community Development Team • Deputising for the Director as necessary • Writing and presenting regular monitoring reports to funders and trustees • Organising and facilitating consultation and community events and utilising feedback for future development of the organisation • Successfully fundraising through pre-qualification questionnaires, tenders and trusts • Developing volunteering policies and procedures including a volunteer database to record volunteer details and monitor their training and hours • Organising and facilitating consultation and community events Show less

National Volunteering Projects Manager

• Jul 2007 - Feb 2008

• Scoping, implementing and reporting on a large national campaign involving staff, volunteers and service users • Providing support and advice on inputting data onto the National Volunteers’ Database (SQL) and writing quarterly reports based on the data from the 10 regions • Delivering PowerPoint presentations in different regions around the UK about the work of the National Volunteer Support Team • Providing support and supervision to the National Volunteer Support Coordinator, including the successful re-grading of the post • Liaising with the PR and Media team to promote volunteering to trade magazines, local newspapers, radio, and television stations Show less

Volunteer Support Development Worker

• Jul 2005 - Jul 2007

• Planning, developing and managing a project to enable volunteers with extra support needs to volunteer in an area of social deprivation • Carrying out continuous monitoring of the 2 projects and completing quarterly reports for Wandsworth Borough Council and bi-annual reports to the Home Office • Planning, developing and managing a project to enable volunteers with extra support needs to volunteer in an area of social deprivation • Carrying out continuous monitoring of the 2 projects and completing quarterly reports for Wandsworth Borough Council and bi-annual reports to the Home Office

Sexual Health Development Worker

• Apr 2003 - Jul 2005

• Designing and delivering sexual health workshops; making topics accessible for adults with learning disabilities • Supporting members to speak up for themselves to the Joint Strategy Sub-group for Sexual Health and the local Partnership Board; influencing local priorities • Working with a small team to organise, manage, and monitor 7 Big Meeting events for 50- 60 members on topics such as sexual health and healthy living • Successfully applied for funding for new projects including Lloyds TSB Foundation and Community Chest Show less

Inclusion Coordinator for the Northwest

• Apr 2003 - Jul 2005

• Actively working to seek the opinions of the people we supported through designing and delivering questionnaires, running focus groups, and working with service users with communication impairments • Supporting and training people with learning disabilities to recruit their own staff • Researching, designing and producing a DVD along with a client to use in the recruitment process • Actively working to seek the opinions of the people we supported through designing and delivering questionnaires, running focus groups, and working with service users with communication impairments • Supporting and training people with learning disabilities to recruit their own staff • Researching, designing and producing a DVD along with a client to use in the recruitment process

Development Worker

• Jan 2001 - Apr 2003

• Assessing the needs of children with learning disabilities and their families and applying for funding for new projects to meet these needs • Gaining funding for, developing and monitoring a Saturday Club for children with disabilities and their siblings • Assisting parents in filing complaints and advocating for improved services • Working closely with other voluntary organisations such as People First Tameside and Gateway to identify gaps in the market for provision for people with learning disabilities and their families Show less