Experience

Claims Recovery Financial Services, LLC

• Financial Services
• 1 - 100 Employee

• VA Claims Processor

  • Apr 2020 - Present



USAA

• United States
• Financial Services
• 700 & Above Employee

• Auditor - Foreclosure

  • Aug 2019 - Apr 2020



Capital Group

• United States
• Financial Services
• 700 & Above Employee

• Financial Processor

  • May 2019 - Aug 2019



Claims Recovery Financial Services, LLC

• Financial Services
• 1 - 100 Employee

• Claims Quality Control Analyst

  • Mar 2013 - Jul 2017

  Claims Recovery Financial Services ($200M) specializes in post-default claims management solutions. It offers government claims management, investor & GSE claims, primary & pool mortgage insurance claims, portfolio acquisition due diligence, loss analysis review, and HUD audit support & consulting services. • Ensured assigned foreclosure loans are handled in accordance with company policies and procedures, investor guidelines, state laws, and federal regulations. • Developed relationships with several attorney firms in each state and monitor their foreclosure timelines to ensure counsel is completing foreclosure milestones timely and communicate with attorney firms when necessary. • Monitored the preparation and execution of all documents related to the foreclosure action. • Initiated actions, as needed, to protect the priority of our claim and to minimize loss to the investor and the servicer. • Responded to all correspondence, requests, and communications regarding assigned files in a timely and professional manner. • Reviewed daily inspection results and make decisions to protect and preserve all property based on investor and insurer guidelines. • Monitored foreclosure sales, loan reinstatements, paid in full loans, etc. • Co-ordinated with property preservation vendors. All work must be maintained, timely and accurately. Orders/ recommends appraisals or inspections of properties. Evaluated recommended preservation measures. • Responsible for reviewing all loans in an active pipeline and ensuring all work is up to date to avoid and minimize losses. • Processed foreclosure loans in compliance with company policies and procedures, investor guidelines, state/federal laws, and regulating agencies. Show less



CoreLogic

• United States
• Information Services
• 700 & Above Employee

• Program Manager

  • Feb 1998 - Feb 2013

  CoreLogic (NYSE: CLGX) is a leading ($1.85B) global property information, analytics, and data-enabled services provider. The markets CoreLogic serves include real estate and mortgage finance, insurance, capital markets, and the public sector. • Lead the program team: build it, manage it, and motivate it, as required. Coach and mentor the team, building their maturity and authority. • Maintained, reviewed, followed up, and ensured timely and accurate completion of all regular scheduled steps including outstanding /late steps within the foreclosure tracking templates daily. • Reviewed and implemented regulatory changes to the Foreclosure process from investors, regulators, and various governmental agencies to ensure compliance. • Responsible for the assignment of all foreclosure files to approved attorneys as well as reviewing all files prior to assignment to ensure full compliance with all investor, bank, and regulatory guidelines. • Primary liaison with all foreclosure attorneys which includes reviewing monthly status reports, monitoring foreclosure timelines, and discussing accounts with various attorneys to ensure that all steps are being taken on up to 200 active foreclosures. This includes monitoring attorneys' progress pursuant to investor guidelines and time frames. • Reviewed legal documents prepared by the attorney for accuracy, while calculating and drafting information for the Certification of Amount Due, Short Sale proposals, Deed-In-Lieu proposals, Reinstatement and Payoff requests as well as Foreclosure recommendations. • Ensured all attorney fees/costs and foreclosure costs are within Investor allowable fees schedules. • Filed Investor reimbursement and PMI insurance claims on REO, Short Sale and Deed-In-Lieu properties to ensure maximum receipt of legal, tax and insurance expenses; review and investigate Investor requests for Compensatory fees and file the appropriate rebuttals as warranted. Show less



Frost

• Financial Services
• 700 & Above Employee

• Commercial Lending Collateral Specialist

  • Jun 1979 - Aug 1995

  Frost National Bank ($1.4B) is a nationally chartered bank founded in 1868 with more than 100 financial centers. The company offers a full range of commercial and consumer banking products, investment and brokerage services, insurance products and investment banking needs. Frost National Bank ($1.4B) is a nationally chartered bank founded in 1868 with more than 100 financial centers. The company offers a full range of commercial and consumer banking products, investment and brokerage services, insurance products and investment banking needs.