Owner/Founder

• Nov 2022 - Present

Mayvnn is a Coaching and Consultation firm that specializes in helping businesses learn how to retain and value their employees. Mayvnn is a Coaching and Consultation firm that specializes in helping businesses learn how to retain and value their employees.

Director of Clinical Operations

• Aug 2022 - Oct 2022

Acted as a liaison with physicians, nurses, medical assistants, and other departments to coordinate and implement patient-focused care.Identifies critical threats to keep operational process performance and drafts training materials and policies to support consistent improvement and scalable growth.Facilitated other departments in need of guidance, training, and operational leadership and provided support for escalating situations.Built strong, supportive communication with all team members and worked together to enhance overall company success, by identifying top talent.Oversaw day-to-day administrative and operational functions of the facility.Built and maintained training, leadership, and continuing education programsLed presentation of daily clinic huddle to maximize excitement, compassion, and services delivered by MY DR NOW team members.Monitored team goals and developed actionable plans to achieve targets.Fostered a philosophy of continuous improvement, guiding teams towards higher performance and quality expectations.Proficient in mentoring and developing individuals and team leaders.Utilized metrics for process improvement. Show less

Assistant Director Of Operations

• Feb 2022 - Aug 2022

Founder of Medical Assistant Network

• Jul 2017 - Mar 2022

Created a business connecting medical assistants with jobs at doctors' offices. Help review resumes, give information on CEU's, externships, interviews, and schools. Created professionalism courses teaching how to utilize soft skills as a medical assistant. Created a business connecting medical assistants with jobs at doctors' offices. Help review resumes, give information on CEU's, externships, interviews, and schools. Created professionalism courses teaching how to utilize soft skills as a medical assistant.

Subject Matter Expert

• Jun 2021 - Aug 2021

I was the lead subject matter expert who created a professionalism course for medical assistants for SIMTICS to use with their medical assisting package. I created a module for Communication, Time Management, Teamwork, and Ethics. I was the lead subject matter expert who created a professionalism course for medical assistants for SIMTICS to use with their medical assisting package. I created a module for Communication, Time Management, Teamwork, and Ethics.

Medical Assisting Program Director

• Dec 2019 - Oct 2020

Recruited, supervised, developed, and directed staff, to ensure curricula were current and consistent in a conducive learning environment. Actively participated in program evaluations. Promoted students’ success by advising and counseling students by facilitating communication and maintaining relationships between students and faculty. Disciplined students for misconduct; ensured disciplinary procedures are adhered to. Determining appropriate disciplinary action for student behavior. Conducted new student orientation; explained policies, procedures, grading, attendance, and other campus rules. Show less

Lead Medical Assisting Instructor

• Jun 2015 - Jul 2019

Implemented and evaluated daily lesson plans. Planned instruction to achieve specific objectives based upon student need and established curriculum. Monitored the attendance of students. Reviewed student success rates and implemented plans to reduce student withdrawals. Maintained an 93% student success rate for class. Maintained student grades in accordance with established policies. Prepared final grades at the end of each year. Evaluated the performance of students regarding achievements in curriculum and activities and make necessary provisions to meet learning needs. Prepared lectures and practical demonstrations for students in class and individually. Assisted and advised students with the Medical Assistant program curriculum. Acted as externship evaluator. Show less

Owner

• Nov 2013 - Jul 2015

Developed a business that assisted individuals with tasks they needed assistance with. I traveled with coaches to events to help promote their services while collecting business cards and possible client demographics and entering information into a CRM. Developed a business that assisted individuals with tasks they needed assistance with. I traveled with coaches to events to help promote their services while collecting business cards and possible client demographics and entering information into a CRM.

Academic Counselor

• Nov 2012 - Nov 2013

Developed meaningful relations across a diverse population of students to facilitate progression student success. Collaborated with and coached students through their program by creating specific action plans to remove roadblocks and support their advancement, and long-term success. Assess student needs using all available tools and resources to plan interventions to support student progression. Act as a liaison between the University and students with respect to degree options, program requirements and graduation. Provided students with accurate, completed, and timely information on university policies and procedures. Made informed decisions and applied sound judgment to independently support assigned student population. Establish and maintained professional working relationships across internal departments to ensure students benefited from a variety of professional knowledge and perspectives. Provided feedback on ways to continuously improve the student experience by way of recommending changes and sharing student feedback Show less

Social Service Director and Business office manager

• Apr 2009 - Jan 2010

Maintained a comfortable level of care for all residents by consistently interviewing staff, family, and residents. Responsible for ensuring compliance with all regulations, policies, training, and procedures and staying current on all changes and/or updates. Collected data from hospitals, family members, residents, and physicians. Maintained professional relationships with community members to grow my SNF. Gave tours of the facility and worked with insurance companies to provide payment. Maintained a comfortable level of care for all residents by consistently interviewing staff, family, and residents. Responsible for ensuring compliance with all regulations, policies, training, and procedures and staying current on all changes and/or updates. Collected data from hospitals, family members, residents, and physicians. Maintained professional relationships with community members to grow my SNF. Gave tours of the facility and worked with insurance companies to provide payment.