Experience

Precision Coating

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Nov 2022 - Present



United Site Services

• United States
• Construction
• 700 & Above Employee

• Inbound Sales Representative

  • Jul 2021 - Nov 2021

  Direct sales to inbound customers. Set up quotes through CRM and Navision for fencing and portable restrooms. Clients included construction, private parties and large events. Handled customer issues and dispatched to appropriate yard to correct. Direct sales to inbound customers. Set up quotes through CRM and Navision for fencing and portable restrooms. Clients included construction, private parties and large events. Handled customer issues and dispatched to appropriate yard to correct.



Philips

• Netherlands
• Hospitals and Health Care
• 700 & Above Employee

• Philips Oxygen Sales Representative

  • Nov 2019 - Oct 2021

  Medical Device Sales selling direct to inbound customer's. Follow up with outbound calls to customer's to increase sales by using Salesforce to manage my lead base. Ensure prescriptions were written by following up with patient and the doctor's office to ensure sale was completed and prompt delivery. Medical Device Sales selling direct to inbound customer's. Follow up with outbound calls to customer's to increase sales by using Salesforce to manage my lead base. Ensure prescriptions were written by following up with patient and the doctor's office to ensure sale was completed and prompt delivery.



Infotree

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Philips Respironics Oxygen Sales Representative

  • Jun 2018 - Nov 2019

  One of six employees that started a new department by selling Portable Oxygen Concentrators by phone. Assisted in new processes to increase sales. Kept up to date with new roll outs and assist with new hire training. Was awarded first in sale of the Portable Oxygen Concentrator. Won awards in sales. Was hired as a permanent employee to join the the company at Philips Resperonics. One of six employees that started a new department by selling Portable Oxygen Concentrators by phone. Assisted in new processes to increase sales. Kept up to date with new roll outs and assist with new hire training. Was awarded first in sale of the Portable Oxygen Concentrator. Won awards in sales. Was hired as a permanent employee to join the the company at Philips Resperonics.



E-Health Insurance

• Westford, MA

• Medicare Sales Representative (MSR)

  • Jun 2016 - Feb 2018

  Licensed insurance agent to sell Medicare insurance with over 20 carriers in 44 states. Licensed insurance agent to sell Medicare insurance with over 20 carriers in 44 states.



Ira Motor Group

• United States
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• Sales Representative

  • Aug 2013 - Feb 2016

  As an Automobile Sales Consultant I would present vehicles for sale or lease. By assessing the needs of the client I would present the right automobile, test drive with them and do paperwork to present to financing. Before delivery I would ensure the vehicle was ready for delivery at the appointed time or spot as many vehicles that I could. During each delivery I would ensure proper delivery for great customer service and return patronage. As an Automobile Sales Consultant I would present vehicles for sale or lease. By assessing the needs of the client I would present the right automobile, test drive with them and do paperwork to present to financing. Before delivery I would ensure the vehicle was ready for delivery at the appointed time or spot as many vehicles that I could. During each delivery I would ensure proper delivery for great customer service and return patronage.



Work Force Central

• Milford, MA 01757

• Unemployed

  • Feb 2012 - Sep 2012

  I was unemployed at this time I was unemployed at this time



Imperial Cars

• Internet Manager

  • Aug 2009 - Feb 2012

  Interviewed and assessed customers’ needs for a vehicle. Handled any correspondence from customers through phone, fax or e-mail. Scheduled appointments for customers to test drive particular vehicles. Managed vehicles once sold by taking them off line. Managed salespersons delivery sheets once delivered to customer. Interviewed and assessed customers’ needs for a vehicle. Handled any correspondence from customers through phone, fax or e-mail. Scheduled appointments for customers to test drive particular vehicles. Managed vehicles once sold by taking them off line. Managed salespersons delivery sheets once delivered to customer.



Clay Chevrolet - Hyundai

• Sales Consultant

  • May 2009 - Jul 2009

  Interviewed and assessed customers’ need for a vehicle. Wrote, sold and delivered vehicles for customers. Averaged three to five car sales a week. Interviewed and assessed customers’ need for a vehicle. Wrote, sold and delivered vehicles for customers. Averaged three to five car sales a week.



Bose Corporation

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Customer Service

  • Aug 2002 - Feb 2009

  Capture customers’ name, address and telephone number up front to begin service/sale. Handled shipping information by tracking package. Reviewed billing information with customers’, helped settle disputes and collect balance of account. Troubleshoot with customers by phone Bose electronics. Met or exceeded sales goals by twenty percent or more. Programs used were SAP and Edge for customer service. Capture customers’ name, address and telephone number up front to begin service/sale. Handled shipping information by tracking package. Reviewed billing information with customers’, helped settle disputes and collect balance of account. Troubleshoot with customers by phone Bose electronics. Met or exceeded sales goals by twenty percent or more. Programs used were SAP and Edge for customer service.