Experience

Fiserv

• Financial Services
• 100 - 200 Employee

• Senior Financial Billing Analyst

  • Jul 2022 - Present



First Data Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Business Analyst

  • Jan 2017 - Present



Fiserv

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Business Analyst

  • Jul 2019 - Jul 2022



Conagra Brands

• United States
• Food and Beverage Services
• 700 & Above Employee

• Finance Specialist

  • Aug 2013 - Nov 2016

  Key member of the Customer Finance team. I am responsible for cross functional collaboration and customer account analysis within Supply Chain and Customer Finance. This includes understanding customer behaviors, accurately executing trade spend, adaptability to department changes, and all other activities that involve a clear understanding of issues needing resolution or closure.

• Consumer Affairs Specialist

  • Mar 2010 - Aug 2013

  The Consumer Affairs Representative is responsible for the effective resolution of consumer contacts. These contacts take the form of inbound phone calls, emails and letters. I interfaced with consumers, customers and agencies outside of ConAgra Foods. I worked to resolve product concerns and inquiries as well as collect information which aided in root cause identification and resolution. These trends were then communicated to internal customers within ConAgra.



Pottery Barn Kids

• United States
• Retail
• 200 - 300 Employee

• Assistant Store Manager/Department Coordinator

  • 2003 - 2009

  I supported the management team in achieving the store's sales and service goals. I served as a role model in building relationships with both internal and external customers. In addition to supervising the store and maintaining adequate staff coverage, I performed the daily operational functions and implemented visual changes according to company guidelines. I supported the management team in achieving the store's sales and service goals. I served as a role model in building relationships with both internal and external customers. In addition to supervising the store and maintaining adequate staff coverage, I performed the daily operational functions and implemented visual changes according to company guidelines.



AT&T Wireless

• Greater Omaha Area

• Communications Specialist/Retail Sales

  • 2001 - 2003