Research Director, Ipsos Public Affairs

• Oct 2017 - Present

Growth Consultant - B2B

• Jan 2016 - Oct 2017

Lead consultant in Voice of the Customer tracker program for an iconic Australian brand. Stakeholder management and engagement. Project management. Insights driven outcomes. Forethought is an internationally awarded growth consultancy that solves our clients’ demand-side growth challenges. With a Marketing orientation, we seek to understand and predict consumer behaviour using advanced analytics and modelling of primary (small) and organisational (big) data, translating the findings into insight and management action to gain and retain market share, improve margin and drive category growth.

Sessional instructor (Online Graduate Diploma in Psychology)

• Jul 2015 - Apr 2016

Delivering of course materials via online platforms such as Moodle, Blackboard and CollaborateMarking of assessmentsFirst point of contact for student queriesModerating online discussion forumUnits instructed: Intro to Psychology, Research Methods Delivering of course materials via online platforms such as Moodle, Blackboard and CollaborateMarking of assessmentsFirst point of contact for student queriesModerating online discussion forumUnits instructed: Intro to Psychology, Research Methods

Senior Consultant

• Aug 2011 - Jan 2016

End-to-end project managementSurvey design and developmentAdvanced Quantitative methodology (SPSS)Communication strategyCultural change strategySegmentation/Customer research and NPS Stakeholder managementBusiness Development and portfolio management

Consultant - Sales and special projects

• Aug 2011 - Nov 2012

Management of marketing/sales campaignPreparing RFT/RFQCRM system managementDevelopment of strategic business development plan for key accounts

e-Learning Advisor

• May 2012 - Jan 2015

Delivering course materials via online learning platform, Blackboard and CollaborateEngaging students via online discussion forumsMarking of assessmentsBe the first point of call for students on course material enquiryUnits instructed: Foundation in Statistics, Multivariate Statistics Delivering course materials via online learning platform, Blackboard and CollaborateEngaging students via online discussion forumsMarking of assessmentsBe the first point of call for students on course material enquiryUnits instructed: Foundation in Statistics, Multivariate Statistics

Questionnaire Designer

• Oct 2008 - Jun 2009

Develop survey questions based on client brief/objectivesValidate and QA questionnaire for ongoing/tracking projectsStakeholder management - interviewers, survey programmersDevelop CATI script for programmingQA data Develop survey questions based on client brief/objectivesValidate and QA questionnaire for ongoing/tracking projectsStakeholder management - interviewers, survey programmersDevelop CATI script for programmingQA data

Provisional Psychologist

• Jul 2008 - Oct 2008

- Interpretation of personality profiles for recruitment and development purposes- Mapping of candidate personality and capability profiles to job description - Involved in the development of an emotional and social competence measurement scale- Identified development needs in leadership coaching - Interpretation of personality profiles for recruitment and development purposes- Mapping of candidate personality and capability profiles to job description - Involved in the development of an emotional and social competence measurement scale- Identified development needs in leadership coaching

Provisional Psychologist

• Mar 2008 - May 2008

- End-to-end project management for an internal project exploring the commercial viability of Spotless' up skilling program, which included data collection, survey design, survey execution, data analysis and reporting to senior stakeholders- Involved in the development of competency framework for new online succession planning program- Recommended appropriate ROI framework for talent management programs- Involved in the implementation of change management initiatives - End-to-end project management for an internal project exploring the commercial viability of Spotless' up skilling program, which included data collection, survey design, survey execution, data analysis and reporting to senior stakeholders- Involved in the development of competency framework for new online succession planning program- Recommended appropriate ROI framework for talent management programs- Involved in the implementation of change management initiatives

Provisional Psychologist

• Jan 2008 - Mar 2008

- Led an internal project on the importance of resilience as precedence on adjustment for employees in the not-for-profit sector- Developed a white paper which outlines industry best practice and empirical evidence for resilience- Involved in reviewing the recruitment and selection process, and provided recommendations based on best practice- Involved in the roll out of a new on boarding process for new recruits - Led an internal project on the importance of resilience as precedence on adjustment for employees in the not-for-profit sector- Developed a white paper which outlines industry best practice and empirical evidence for resilience- Involved in reviewing the recruitment and selection process, and provided recommendations based on best practice- Involved in the roll out of a new on boarding process for new recruits