Lisa Burns

HR Director - Talent Management (Engagement, Learning & Development, Employee Relations, HRBP) at Sunlight Financial
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte, North Carolina, United States, US

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Sandra Wilkenloh

Lisa's mastery of effective organizational development and learning strategies is top notch. She is a committed team player who who focuses on execution and quality deliverables. Lisa is a phenomenal team manager, inspiring dedication and excellence through her own actions. Lisa possesses a desirable combination of talents and skills and is an asset to any organization.

Michael J. Solender

I have had the opportunity to observe Lisa directly as she played a significant leadership role in a large scale acquisition and integration project. Working with limited resources and under an aggressive timeframe, Lisa has demonstrated an uncanny ability to simplify the complex, motivate her colleagues, and execute with precision against established strategies. As a project manager, she has an extremely good grasp of the big picture and anticipates challenges, obstacles, and barriers to execution all the while presenting alternative approaches that achieve the desired organization outcomes. She is a leader that

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Credentials

  • Diversity, Equity and Inclusion in the Workplace Certificate
    USF Corporate Training and Professional Education
    May, 2021
    - Nov, 2024
  • Agent 1 - Conner Partners Change Methodology Certification
    Conner Partners
  • Business Process Management Certification
    University of North Carolina at Charlotte
  • Career Architect (Competency Modeling) Certification
    Korn Ferry
  • Certified ADKAR Change Agent
    Prosci
  • Certified Facilitator
    DDI | Development Dimensions International
  • Certified Mediator
    Dispute Settlement Center, Inc.
  • Voices 360 (360 Feedback) Certification
    Korn Ferry

Experience

    • United States
    • Financial Services
    • 100 - 200 Employee
    • HR Director - Talent Management (Engagement, Learning & Development, Employee Relations, HRBP)
      • Aug 2022 - Present

    • United States
    • Government Administration
    • 700 & Above Employee
    • HR Director - Organization Effectiveness
      • Feb 2019 - Jul 2022

      Leader of varied areas of human resources for an employee population of approximately 6,000 talented team members who are dedicated to serving those living in Mecklenburg County. Responsibilities include: Strategic HR Business Partners, Learning and Development, Employee Relations (complex and non-complex) and the Employee Services Center. Past responsibilities also include leading Policy & Compliance and Employee Engagement. Leader of varied areas of human resources for an employee population of approximately 6,000 talented team members who are dedicated to serving those living in Mecklenburg County. Responsibilities include: Strategic HR Business Partners, Learning and Development, Employee Relations (complex and non-complex) and the Employee Services Center. Past responsibilities also include leading Policy & Compliance and Employee Engagement.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Corporate Learning and Development Manager
      • Jul 2017 - Feb 2019

      Responsible for multiple areas of talent development for one of the largest regional amusement park-resort operators in the world with a workforce comprised of 45,000+ full time and seasonal team members in the US and Canada. (Notable: CFEG is comprised of 13 parks and five hotels, with over 25 million guests per year). Responsible for multiple areas of talent development for one of the largest regional amusement park-resort operators in the world with a workforce comprised of 45,000+ full time and seasonal team members in the US and Canada. (Notable: CFEG is comprised of 13 parks and five hotels, with over 25 million guests per year).

    • United States
    • Travel Arrangements
    • 100 - 200 Employee
    • HR Director - Learning & Development + Sr. HR Business Partner
      • Jan 2013 - Oct 2016

      The Charlotte Regional Visitors Authority (CRVA) manages city-owned assets whose value exceeds $500 million and annually hosts over 600 events attended by approximately 2 million residents and visitors. Primary responsibilities as its talent development lead and also a senior HR Business Partner include learning and development, performance management, change management, succession planning, leadership development, assessment and selection, talent acquisition and employee relations. The Charlotte Regional Visitors Authority (CRVA) manages city-owned assets whose value exceeds $500 million and annually hosts over 600 events attended by approximately 2 million residents and visitors. Primary responsibilities as its talent development lead and also a senior HR Business Partner include learning and development, performance management, change management, succession planning, leadership development, assessment and selection, talent acquisition and employee relations.

    • United States
    • Retail
    • 700 & Above Employee
    • Senior Consultant/Corp. Manager, Organization Effectiveness and Diagnostics
      • Jan 2012 - Dec 2012

      Performed organization effectiveness responsibilities within a $49 billion FORTUNE® 100 multi-unit retailer with approximately 234,000 employees in the United States, Canada and Mexico. Primary responsibilities were to understand organization strategy and goals, identify gaps that inhibit efficiency or effectiveness and determine remedies for closing those gaps. Efforts generally involved significant complexity as they were large-scale and spanned multiple functions and/or business units. Performed organization effectiveness responsibilities within a $49 billion FORTUNE® 100 multi-unit retailer with approximately 234,000 employees in the United States, Canada and Mexico. Primary responsibilities were to understand organization strategy and goals, identify gaps that inhibit efficiency or effectiveness and determine remedies for closing those gaps. Efforts generally involved significant complexity as they were large-scale and spanned multiple functions and/or business units.

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Senior Director Human Resources
      • 2006 - 2012

      Responsible for leading multiple areas of human resources and special projects for publicly held company specializing in telecommunications and technical services, growing in revenue from $100M to $1.0B in ten years, making it the 7th largest telecom and technical services in the United States. Primary responsibilities were learning and organization effectiveness, leadership development and coaching, strategic workforce planning, change management, and assistance resolving employee relations… Show more Responsible for leading multiple areas of human resources and special projects for publicly held company specializing in telecommunications and technical services, growing in revenue from $100M to $1.0B in ten years, making it the 7th largest telecom and technical services in the United States. Primary responsibilities were learning and organization effectiveness, leadership development and coaching, strategic workforce planning, change management, and assistance resolving employee relations issues. Show less Responsible for leading multiple areas of human resources and special projects for publicly held company specializing in telecommunications and technical services, growing in revenue from $100M to $1.0B in ten years, making it the 7th largest telecom and technical services in the United States. Primary responsibilities were learning and organization effectiveness, leadership development and coaching, strategic workforce planning, change management, and assistance resolving employee relations… Show more Responsible for leading multiple areas of human resources and special projects for publicly held company specializing in telecommunications and technical services, growing in revenue from $100M to $1.0B in ten years, making it the 7th largest telecom and technical services in the United States. Primary responsibilities were learning and organization effectiveness, leadership development and coaching, strategic workforce planning, change management, and assistance resolving employee relations issues. Show less

Education

  • Wingate University
    BS, Business/Mathematics

Community

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