Experience

Insurance Institute of Canada

• Canada
• Insurance
• 100 - 200 Employee

• Vice President, Programs

  • Nov 2015 - Present

  I work with teams of educators and subject matter experts to develop curriculum and examinations for designation and other education programs. Through our Career Connections program, we create awareness of the exciting careers in insurance. We support insurance companies with resources for mentoring and career management programs. Our in-house translation department, ensures that all education and communication is available in both official languages.

• Senior Director, Academic Programs and Product Development

  • Nov 2014 - Nov 2015

  Working with the Academic Programs and Product Development team we develop and maintain course products for programs offered through the Insurance Institute of Canada and its local Institutes and Chapters. These include the Chartered Insurance Professional (CIP), Advanced CIP Certificate, General Insurance Essentials (GIE) and Risk Management Certificate. Our Learning Technologies team supports our Learning Management System (LMS) and the delivery of education through multiple learning modalities. Show less



McMaster University

• Canada
• Higher Education
• 700 & Above Employee

• Acting Director

  • Nov 2013 - Nov 2014

  The Centre for Continuing Education at McMaster University provides professional education programs to individuals and organizations. I served as acting director through a transition year, planning for a departmental move and a major systems implementation project.

• Assistant Director, Centre for Continuing Education

  • 2007 - Oct 2013

  As assistant director, I was responsible for overall leadership of the certificate and diploma division, including strategy, enrolment, program development, academic quality and student experience. Significant accomplishments included the development of new programs and a program review process, creating the infrastructure to support online learning and growing registrations by 100%.

• Manager, Career Services

  • 2002 - 2007

  Career Services at McMaster provides a full complement of career education programs and services including career and employment counselling, employment services and education planning services. In the five years that I was the leader of this centre I had the opportunity to grow the department, expand the services and realign them to meet the needs of students and graduates.



HCCA International

• Director, Canadian Operations

  • 2000 - 2002

  HCCA is an international recruiting company, specializing in the area of health care. At the time I was with HCCA their primary business was recruiting health care professionals to work for hospitals in the Middle East. I joined the company with the objective of growing the business to support a new hospital client in the UAE. HCCA is an international recruiting company, specializing in the area of health care. At the time I was with HCCA their primary business was recruiting health care professionals to work for hospitals in the Middle East. I joined the company with the objective of growing the business to support a new hospital client in the UAE.



Canadian Cancer Society

• Canada
• Non-profit Organizations
• 700 & Above Employee

• Director, Special Projects

  • 1998 - 2000

  Seconded to this role, I oversaw all aspects of a major organizational change project. The objective was to move the organization to a customer focus, using relationship marketing strategies. The project involved re-engineering of roles, moving away from paper-based systems and processes and the implementation of a centralized database system.

• Regional Director, South Central Ontario

  • 1995 - 1998

  As Regional Director, I provided leadership and direction to staff and volunteers, operating eight community-based Units in South Central Ontario.

• Unit Manager, Kitchener-Waterloo & Cambridge

  • 1993 - 1995

  Worked in partnership with the Unit President and Board of Directors to achieve the goals of the Unit. Provided hands on management in the areas of education, patient programs and fundraising.