Experience

Falco UK Ltd
• United Kingdom
• Construction
• Sales

  • Apr 2021 - Present


RAILTRAIL TOURS LIMITED

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Product, Design, Delivery

  • May 2016 - Apr 2021

  Researching, designing and planning group tours by rail including the contracting of hotels and ground services worldwide. Liaising with both UK and International suppliers, sales and reservations departments with regards to group reservations. Sales lead for existing and new Travel Agents both UK and Worldwide, creating and circulating special deals and promotions and ensuring all company contracts are updated and valid. Producing detailed passenger itineraries and timetables as well as Tour Manager schedules and reports. Show less



Travelport

• United Kingdom
• Information Technology & Services
• 700 & Above Employee

• Business Analyst

  • Jun 2004 - Jun 2010

  Analyzing and modeling existing and new business processes in order to identify areas for improvement. The creation of job specifications, complex test plans and scripts plus high level software testing, product assurance and system analysis. Liaising with Business and IT developers in order to identify development issues. The design and functionality of software products and the creation of user training manuals. International and UK based staff training processes implementation. Show less