Experience

Superior Honda

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Head Cashier

  • Jul 2016 - Present

  Ensure that the checkout section is orderly and secure. Ascertain that transactions involving customers are expeditiously and efficiently processed. Provide rapid response to client complaints and acknowledging them professionally. Mentor simple cashiers in the mastery of outstanding customer service. Designate duties to the cashier unit daily and decide on extent of daily workload. Create and process purchase orders. Process Honda Warranty. Ensure that the checkout section is orderly and secure. Ascertain that transactions involving customers are expeditiously and efficiently processed. Provide rapid response to client complaints and acknowledging them professionally. Mentor simple cashiers in the mastery of outstanding customer service. Designate duties to the cashier unit daily and decide on extent of daily workload. Create and process purchase orders. Process Honda Warranty.



METROPOLITAN COMMUNITY COLLEGE

• Records Project Assistant

  • Jan 2013 - Jun 2016

  Transcript Evaluation to include, but not limited to: reviewing transcripts for established transfer for 48 states, Kaplan, International; post credits and student notifications; review and adapt the transcript process for efficiency. •Obtains course descriptions and syllabi from other institutes. •Sends correspondence letters to students regarding transfer credits. •Reviews and maintains the graduation application process to include but not limited to: analyzing student record and program plan to determine met requirements, grade points, credit accumulation, and other graduation application requirements; review graduation to approve or deny eligibility; confirming of degrees; assist with Graduation Database issues. •Process grade changes, help with grade resolutions and process end of quarter grades to determine missing grades by faculty. •Maintains and creates degree audits of the program of study. •Prints college graduation degrees, certificates and diplomas. •Oversees and improves multiple records through research, notifications and blocking of incorrect identification numbers. •Posts Academic Amnesty and audits. Show less



Dultmeier Sales

• United States
• Wholesale
• 1 - 100 Employee

• Customer Service Representative

  • Dec 2011 - Dec 2012

  Compare disputed merchandise with original requisitions and information from invoices, and prepare invoices for returned goods. •Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. •Determine charges for services requested, collect deposits or payments, or arrange for billing. •Check to ensure that appropriate changes were made to resolve customers' problems. •Review claims adjustments with dealers, examining parts claimed to be defective and approving or disapproving dealers' claims. •Cashiering Duties – Count money in cash drawers at beginning of shift to ensure amounts are correct and adequate. Issue receipts, refunds, credits, or change due to customers. Process payments by cash, check, credit cards, or debit cards. Show less



Butterflies and Bees Daycare

• Owner

  • May 2010 - Nov 2011

  •Support children's emotional and social development, encouraging understanding of others and positive self-concepts. •Keep records on individual children, including daily observations and information about activities, meals served, and medications administered. •Instruct children in health and personal habits, such as eating, resting, and toilet habits. •Organize and participate in recreational activities, such as games. •Determine allocations of funds for staff, supplies, materials, and equipment, and authorize purchases. Show less



Woodhouse Auto Family

• United States
• Automotive
• 200 - 300 Employee

• Warranty Administrator

  • Apr 2008 - Apr 2010

  Demonstrate knowledge of Nissan, Mazda, Porsche and Lincoln-Mercury policy and procedures for warranty. •Confidently resolve advanced, complicated, and infrequent repair situations. •Utilize the most appropriate tools for submitting claims, reduce exposure to debits/chargebacks due to lack of documentation, improper claim coding, or inappropriate claims. •Maintain certification for all companies by testing, instructor-based training, web-training and out-of-town training. •Review claims adjustments with dealers, examining parts claimed to be defective and approving or disapproving dealers' claims. Show less



Omaha Public Schools

• Education Administration Programs
• 700 & Above Employee

• Secretary IV

  • Jan 2005 - Apr 2008

  Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. •Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. •Set up and maintain paper and electronic filing systems for records, correspondence, and other material. •Locate and attach appropriate files to incoming correspondence requiring replies. •Open, read, route, and distribute incoming mail and other material and answer routine letters. •Work with various persons on maintenance for computer files. Loan student information to data manager and sort and print as needed. Show less