Experience

QDS, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Regional Sales Director

  • Jun 2017 - Present

  Virginia



PayPal

• United States
• Software Development
• 700 & Above Employee

• Senior Director, Compliance and Consumer Protection

  • Mar 2015 - Aug 2016

  Charlotte, NC Responsible for Compliance within the Consumer Protection space as well as Business Continuity for Global Operations.



CertusBank

• Retail/Small Business Operations Executive

  • Aug 2012 - Nov 2014

  Greenville, South Carolina Area



Certus Bank

• Merger Integration Consultant

  • Jul 2011 - Jun 2012

  Charlotte, NC Working as part of the Integration team and consulting in operations, compliance,and customer experience.



Levridge Resources

• Project Management Consultant

  • Feb 2011 - May 2011

  Capture data on projects currently in progress and make recommendations on how to move forward with efficiency and scalability. Discuss initiatives with funders to build upon their vision and goals for projects. Meet with Director of non-profit agency to provide updates and continue to stay consistent with the vision and mission of the organization.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Operations Support & Remediation Executive

  • Oct 2008 - Dec 2009

  Provide overall direction and leadership for remediation and operational soundness of the Retail Small Business Group, develop action plans around classified issues for the Retail enterprise , ensure critical market operational issues are incorporated into the business planning process and those issues haqve action plans established, establish mission critical relationsihps with peers, segment leaders and partners to ensure tactical and strategic business goals are met in a collaborative manner

• General Banking Group Operations Executive

  • Jan 2004 - Oct 2008

  Led 300 plus employees supporting 3400 financial centers across the enterprise - produced $3 million in cost reduction due to reorganization of staff, reduction of controllable Non Credit Losses in mature markets by 6%, responsible for overall operational stability of Retail and Wholesale segments throughout the footprint providing consistent delivery and application of operational practices,led complex initiatives/projects in support of the General Bank as needed



First Union

• Banking
• 1 - 100 Employee

• SVP Operations

  • 1995 - 2000