Experience

American Nursery Services, Inc.

• United States
• Retail
• 1 - 100 Employee

• Territory Manager

  • Jun 2023 - Present



Rairdon Auto Group

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Assistant Service Manager

  • Oct 2022 - Present



Airstream

• United States
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Senior Customer Service Advisor

  • Nov 2020 - May 2022



American Nursery Services

• Merchandise Team Lead

  • Dec 2018 - Nov 2020

  Manage 3-4 employees working over 6 Home Depot stores ensuring aesthetically pleasing displays to showcase company products and increase sales• Promote seasonal products and trends to ensure efficient movement of stock Update pricing and signage to complete product displaysEnhance overall store appearance by applying careful consideration to product and display locations Monitor and replenish display inventory and restructure according to available stock and plan-o-gramsWork with store managers and advertising directors to optimize promotionsCreate interior displays to promote products in alignment with corporate sales objectives Show less

• Merchandise Team Lead

  • Dec 2018 - Nov 2020

  Manage 3-4 employees working over 6 Home Depot stores ensuring aesthetically pleasing displays to showcase company products and increase sales• Promote seasonal products and trends to ensure efficient movement of stock Update pricing and signage to complete product displaysEnhance overall store appearance by applying careful consideration to product and display locations Monitor and replenish display inventory and restructure according to available stock and plan-o-gramsWork with store managers and advertising directors to optimize promotionsCreate interior displays to promote products in alignment with corporate sales objectives Show less



Auburn Volkswagen

• Senior Customer Service Advisor

  • Mar 2004 - Aug 2017

  Enter customer information, create service records, order parts and develop cost estimations Greet and register customers requiring service and direct automobiles to service garageProvide customers with estimation of repair costs and reasonable timeline for completion of service Accurately diagnose and record service needs on work orders and provide details to techniciansLiaise with sales, marketing and management teams to develop solutions and accomplish shared objectives Effectively communicate with customers about account changes, new products or services and potential upgradesMaintain up-to-date knowledge of product and service changes Show less

• Senior Customer Service Advisor

  • Mar 2004 - Aug 2017

  Enter customer information, create service records, order parts and develop cost estimations Greet and register customers requiring service and direct automobiles to service garageProvide customers with estimation of repair costs and reasonable timeline for completion of service Accurately diagnose and record service needs on work orders and provide details to techniciansLiaise with sales, marketing and management teams to develop solutions and accomplish shared objectives Effectively communicate with customers about account changes, new products or services and potential upgradesMaintain up-to-date knowledge of product and service changes Show less

• Senior Customer Service Advisor

  • Mar 2004 - Aug 2017

  Enter customer information, create service records, order parts and develop cost estimations Greet and register customers requiring service and direct automobiles to service garageProvide customers with estimation of repair costs and reasonable timeline for completion of service Accurately diagnose and record service needs on work orders and provide details to techniciansLiaise with sales, marketing and management teams to develop solutions and accomplish shared objectives Effectively communicate with customers about account changes, new products or services and potential upgradesMaintain up-to-date knowledge of product and service changes Show less