Adjunct Professor

• Oct 2022 - Present

Member of CSM DEIB Committee

• Jul 2022 - Present

Outreach and Retention Coordinator

• Feb 2022 - Present

Community Continuing Education and Workforce Development

Industry Engagement Specialist

• Dec 2021 - Jun 2022

SBDC Business Consultant

• Dec 2019 - Nov 2021

SBDC Program Assistant

• Nov 2015 - Dec 2019

The Maryland Small Business Development Center (SBDC), Southern Region, provides Training and Counseling services to new and existing businesses. Designed for all stages of business development, themed workshops range from business planning, to how to comply with legal and tax issues. Mission: To provide proven, expert advice and training to current and aspiring small businesses in Maryland. We do this with integrity, one business at a time, through a network of knowledgeable, professional staff and engaged stakeholders. We provide guidance in the areas of money, management, and marketing. Our efforts result in successful businesses that create economic impact and a better quality oflife in our communities. Show less

Operations, People, Accounts

• Apr 2008 - Present

I know how to use technology to work smarter not harder. I have experience and confidence in helping companies with: Brand Development Media Choices Web Site Traffic Growth CRMs Full Potentials Database Creation and Management Business Intelligence Research Excellence and Consultative Finesse / Rapport Builder. Strategic Consulting including mapping business and sales developments. Invested Initiative Instigator. Innovative and Creative. Communications Expertise PowerPoint; DataShare; Webinars - the Graphics and Content in the Right Mix Telephone: Knowing What to Say to Get a Conversation and Appointment Public Speaking: Don't Just Display It - Say It! Comfort Level 100% Show less

Account Executive

• Oct 2013 - Apr 2015

I work with business owners and leaders to shape their organization's communication and marketing. On-Air, Online, and On-site. CBS RADIO, a division of CBS Corporation, has cutting edge tools, formats, and iconic talent across the United States, with stations covering news, sports, talk, rock, country, Top 40, classic hits, and urban formats, among others. Their National assets reach nearly 70 million unique over-the-air listeners on a weekly basis, the division operates 126 radio stations across 27 markets, including all of the Top 10. In every market it's always about that local community. Operating within CBS RADIO is CBS Local Digital Media, a unique brand responsible for the convergence of the division's new and traditional media platforms through creative original content and advanced delivery methods. Show less

Account Executive

• Jun 2012 - Sep 2013

In Ricoh's core Imaging and Solutions, Industrial Products, and Other business categories, they offer innovative approaches and solutions based on their values to accommodate advanced contemporary information requirements. I worked with business and industry in the Greater DC Baltimore area to learn more about their needs for business imaging solutions. In Ricoh's core Imaging and Solutions, Industrial Products, and Other business categories, they offer innovative approaches and solutions based on their values to accommodate advanced contemporary information requirements. I worked with business and industry in the Greater DC Baltimore area to learn more about their needs for business imaging solutions.

Operations Manager

• Dec 2008 - May 2012

● Management, hiring, coaching of staff; managing delivery routes to best service volume and maximize profit to payroll and product cost ratios. Create the optimum mix of staffing, performance, and cost of goods sold. Store opened Nov 2007, under my management expenses reduced first year by 16%; sales increased second year 30%. ● Quality, performance and detail oriented. Evaluate the effectiveness of operations. ● Merchandising and Marketing - Responsible for the quality and the availability of all inventory in the store including fresh produce, basic materials and “up-sell” merchandise. ● Business Development - Marketing campaign developed to create a solid customer base from local business and industry. Conduct telephone and face to face marketing meetings to present our products and their benefits. ● Communication and Computer Skills. Show less

Salon Coordinator / Operations Manager

• Feb 2004 - Nov 2008

Management of service technicians and receptionists. Set the tone for customer service staff and maintained their training. Determine and manage schedule coverage and salon pricing to best serve salon’s clientele volume. Quality, performance and detail oriented. Evaluate the effectiveness of operations. Track employees’ productivity, training and attendance. Track employees’ numbers to share at employee evaluations, discuss individual and group progress, and collaborate on strategies to continue to grow profits. Show less