Experience

realcommerce

• Israel
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Project Manager

  • Jun 2023 - Present



Matrix

• Israel
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Project Manager of Digital Applications

  • 2021 - Jun 2023

  Simultaneously managing multiple development projects, working with a variety of customers (military, tv, health, bank, and credit card organizations) on digital websites and mobile applications. ➢ Leading teams and managing the entire lifecycle of the projects from strategic planning, initiation to the implementation phase (in-house and subcontractor’s developers, UI/UX specialists, and QA engineers). ➢ Planning, managing, and monitoring all aspects of the projects, according to the roadmap plan, including scheduling, complex resource planning, prioritizing, dependencies coordination, quality metrics, budget, and billing. ➢ Translating business needs and regulatory requirements into detailed functional and technical solution designs, writing specification documents and User stories, and actionable tasks (using Jira/ Azure DevOps). ➢ Collaborating with Sales and R&D, from initiation to delivery and accompanying processes, through architecture planning, detailed design, development, code refactoring and implementation of modern technologies (React/Angular, .NET Core, Umbraco CMS), QA, production maintenance and later improvements. ➢ Supporting projects’ development team, helping them to resolve complex issues. ➢ Developing relationships with clients, communicating project status, risks, and issues to all levels of stakeholders, leading steering committees, managing customer expectations, maintaining project scope, evaluating change requests, and resolving conflicts and resource dilemmas through the implementation of cooperative solutions. Show less



Egged Transportation Company Ltd

• Truck Transportation
• 200 - 300 Employee

• System Analyst and Product Manager

  • 2017 - 2020

  Led cross-functional distributed systems projects of ERP, Digital, ERP, Salesforce, Digital, Cloud Technologies & Services using Agile methodology and Best practices. ✧ Headed a cross-functional credit payments platform refactoring of five information systems and infrastructures upgrades using Client-Server, API’s, Microservices architecture. ✧ Served as the primary point of contact for all aspects of the Salesforce platform and related SaaS products. ✧ Initiated and designed an application and supported work processes, which led to an increase of warranty refund claims by 500% per year. ✧ Learned customer needs, identified gaps, defined product vision, KPIs, roadmap & backlog, and prioritized requirements. ✧ Built collaborative relationships with partners, stakeholders, customers and industry experts. ✧ Learned customer needs, identified gaps, defined KPIs, roadmap & backlog, and prioritized requirements. ✧ Performed competitive analysis and gathered information to conduct data-driven decisions, find potential alternatives and write proper functional and technical specifications for scalable solutions. ✧ End-to-end responsibility for product delivery - defining timelines and milestones, planning (including UX/UI, mockups, wireframes), monitoring and measuring product metrics, ensuring that implementation meets requirements. ✧ Evaluated 3rd party applications, planned and led integration projects, including involvement in high-level UX and interfaces design and definitions of APIs and microservices. ✧ Led POC for new tools: defined the use cases and tests, set success metrics and analyzed ROI. ✧ Managed contracts and key suppliers to achieve quality, on-time delivery and optimal performance that meets company strategy. Show less



Reichman University

• Higher Education
• 700 & Above Employee

• System Analyst

  • 2015 - 2016

  Designed several simultaneous information systems in various platforms - CRM, LMS, Web, Salesforce. End-to-end project management responsibility– in terms of scope, quality, resources, and risk management as well as the timeline and organizational release readiness. ✧ Led the Executive Education Center’s system ideation from scratch to complete implementation on the Salesforce platform. ✧ Assimilated a cross-functional project for innovative exams grading software across the organization - interviewed end-users, internal and external stakeholders about their needs, wishes and usage, in order to generate user insights and improve customer engagement. ✧ Analyzed third party solutions from RFI and RFP, evaluated product demonstrations, led POC, installation and training. ✧ Wrote user guides, training documentation and conducted training for new products and features. Show less



Clal Insurance & Finance- כלל ביטוח ופיננסים

• Israel
• Insurance
• 700 & Above Employee

• System Analyst

  • 2013 - 2015

  Accelerated the technology of payments & accountant processes in Health and Travel insurance applications. ✧ Created detailed design for various feature sets to meet business goals, and improved process efficiency, performance and usability. ✧ Worked closely with engineering teams throughout the development lifecycle to build new features considering legacy code in complex enterprise software. ✧ Provided hands-on Tier2 support, investigating and solving customer issues by database queries (SQL server) and stored procedures. Show less



Banks and Insurance Companies

• Israel

• Software QA Engineer

  • 2006 - 2012

  QA engineer and program coordinator on Financial Services, Banking, Insurance, Payments & Credit card projects. ✧Executed tests in multiple environments, ensuring the product adheres to the highest standards of usability and quality. ✧ Defined success criteria for acceptance tests and planned the coverage of the product functionalities and use cases, used database SQL queries. ✧ ISTQB Certification Show less



Sela Group / Tech Creer

• Central, Israel

• Lecturer, Software QA and Decision Making

  • 2007 - 2009

  Delivered the curriculum, planned, prepared, and communicated instructional activities. Delivered the curriculum, planned, prepared, and communicated instructional activities.