Lipsa Mishra
Senior Engineering Manager at AgentSync- Claim this Profile
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English Full professional proficiency
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Oriya Native or bilingual proficiency
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Hindi Native or bilingual proficiency
Topline Score
Bio
LinkedIn User
Lipsa was one of the most genuine Engineering Managers at TRR. Always thinking about what’s right for the business and the team! Her expertise in engineering principles, CRM architectures and Salesforce gained her much respect from her team and cross functional partners. During her time at TRR she took the lead with complex solution architectures of new projects that sometimes involved her to immediate pivot from the existing processes to a solution with long term best architectural vision. She is extremely easy to work with, embraces change with confidence, has a growth mindset and is an overall phenomenal human being. I would highly recommend her to any org looking for an EM with superb CRM knowledge, work ethic, team management, and one that possesses complex solutioning capabilities.
LinkedIn User
I have had the pleasure of working with Lipsa at The RealReal overseeing our SF Sales cloud implementation. She has the right blend of Salesforce architecture, development and engineering leadership/manager skills. She knows how to plan, utilize the skills of all individuals in her teams and deliver.
LinkedIn User
Lipsa was one of the most genuine Engineering Managers at TRR. Always thinking about what’s right for the business and the team! Her expertise in engineering principles, CRM architectures and Salesforce gained her much respect from her team and cross functional partners. During her time at TRR she took the lead with complex solution architectures of new projects that sometimes involved her to immediate pivot from the existing processes to a solution with long term best architectural vision. She is extremely easy to work with, embraces change with confidence, has a growth mindset and is an overall phenomenal human being. I would highly recommend her to any org looking for an EM with superb CRM knowledge, work ethic, team management, and one that possesses complex solutioning capabilities.
LinkedIn User
I have had the pleasure of working with Lipsa at The RealReal overseeing our SF Sales cloud implementation. She has the right blend of Salesforce architecture, development and engineering leadership/manager skills. She knows how to plan, utilize the skills of all individuals in her teams and deliver.
LinkedIn User
Lipsa was one of the most genuine Engineering Managers at TRR. Always thinking about what’s right for the business and the team! Her expertise in engineering principles, CRM architectures and Salesforce gained her much respect from her team and cross functional partners. During her time at TRR she took the lead with complex solution architectures of new projects that sometimes involved her to immediate pivot from the existing processes to a solution with long term best architectural vision. She is extremely easy to work with, embraces change with confidence, has a growth mindset and is an overall phenomenal human being. I would highly recommend her to any org looking for an EM with superb CRM knowledge, work ethic, team management, and one that possesses complex solutioning capabilities.
LinkedIn User
I have had the pleasure of working with Lipsa at The RealReal overseeing our SF Sales cloud implementation. She has the right blend of Salesforce architecture, development and engineering leadership/manager skills. She knows how to plan, utilize the skills of all individuals in her teams and deliver.
LinkedIn User
Lipsa was one of the most genuine Engineering Managers at TRR. Always thinking about what’s right for the business and the team! Her expertise in engineering principles, CRM architectures and Salesforce gained her much respect from her team and cross functional partners. During her time at TRR she took the lead with complex solution architectures of new projects that sometimes involved her to immediate pivot from the existing processes to a solution with long term best architectural vision. She is extremely easy to work with, embraces change with confidence, has a growth mindset and is an overall phenomenal human being. I would highly recommend her to any org looking for an EM with superb CRM knowledge, work ethic, team management, and one that possesses complex solutioning capabilities.
LinkedIn User
I have had the pleasure of working with Lipsa at The RealReal overseeing our SF Sales cloud implementation. She has the right blend of Salesforce architecture, development and engineering leadership/manager skills. She knows how to plan, utilize the skills of all individuals in her teams and deliver.
Credentials
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Automation Pro I Certification
WorkatoApr, 2021- Sep, 2024 -
Salesforce Certified Tableau CRM and Einstein Discovery Consultant
SalesforceJul, 2020- Sep, 2024 -
Salesforce Certified Platform App Builder (WI18)
SalesforceFeb, 2018- Sep, 2024 -
Salesforce Certified Platform Developer I (SP17)
SalesforceApr, 2017- Sep, 2024 -
Salesforce.com Certified Administrator
SalesforceOct, 2014- Sep, 2024 -
ITIL® Foundation Certificate in IT Service Management
PEOPLECERTSep, 2014- Sep, 2024 -
MongoDB for Java Developers
MongoDB, Inc.Jul, 2013- Sep, 2024 -
Certified Demandware Developer
DemandwareMar, 2012- Sep, 2024 -
Sun Certified Programmer for Java 5
Sun MicrosystemsMar, 2008- Sep, 2024 -
Oracle PL/SQL Developer Certified Associate
OracleJan, 2008- Sep, 2024 -
Salesforce.com Certified Force.com Developer
SalesforceDec, 2014- Sep, 2024
Experience
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AgentSync
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United States
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Insurance
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100 - 200 Employee
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Senior Engineering Manager
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Jun 2023 - Present
AgentSync is a powerful, easy-to-use Compliance as a Service solution, directly integrating regulatory database sources of truth with core business systems. AgentSync is a powerful, easy-to-use Compliance as a Service solution, directly integrating regulatory database sources of truth with core business systems.
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The RealReal
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Engineering Manager
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Feb 2022 - May 2023
Responsible for TRR's overall Salesforce implementation, strategy and delivery . • Led the complex integration of Salesforce with other internal platforms and implementing new applications to address business issues, generating $ XX million gross revenue by our LMs. • Managed the team to design secure, scalable technical solutions on Salesforce, which includes integrations with 3rd Party App Exchange Products like SUMO, LeanData, HelloSign, Truly. • Led engineering team efforts to reduce product defects by 40% in 6 months. • Partnered with TRR's Product and Business stakeholders to manage and deliver multiple tracks for Sales Tech Roadmap. Show less
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Mapbox
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United States
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Software Development
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400 - 500 Employee
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Technical Architect
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Feb 2021 - Feb 2022
Mapbox powers navigation for people, packages, and vehicles everywhere. • The first Technical Architect on the Enterprise apps team, in charge of creating, maintaining, and designing the apps that run Mapbox's operations. • Through integrations and automations on Salesforce Sales Cloud, successfully extended our impact outside of GTM teams in 2021. The arduous manual contract activations that took our Accounting staff about 10 hours per month have been replaced by our new process, which automates over XX contract activations. • Drove the sales to achieve significant advancements in the way SFDC tracks engagements and deals. Designed the opportunity pipeline to represent Mapbox's usage-focused sales approach. As a result since launch, XXX Workload opportunities have been created, highlighting $ XX million in use income generated by our AMs. • Led conception to launch with our business and development teams to produce user experience-driven products based on Salesforce platform. Show less
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Prudential Financial
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United States
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Financial Services
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700 & Above Employee
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Staff Salesforce Engineer
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Nov 2017 - Jan 2021
Supported a team of onshore and offshore developers , executing projects for ~3000 user highly customized Salesforce Sales and Service Cloud implementation. • Executed the design and delivery of the Prudential International Initiatives for Prudential Brazil Insurance. I managed a team of Salesforce engineers to implement the first Sales Aggregation product to service X million customers for the LatAm market while collaborating and working productively with numerous international teams located in three different geographies. • Served as a customer-focused architect to the scrum team and mentored the team to design, create, and integrate numerous business applications with our Salesforce deployment encompassing multiple business divisions. • Designed the lead and account management technologies that Prudential needed in order to gather, manage, and track leads in a single funnel, with a 360-degree view of the customer and a strong service-to-sales pipeline to improve customer and agent experience. • Partnered sales and marketing teams, lead the initiatives for BDR Life and Annuity products. Show less
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Sunrun
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United States
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Renewable Energy Semiconductor Manufacturing
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700 & Above Employee
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Salesforce Lead Engineer
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Oct 2016 - Oct 2017
Designed technical projects aligned with business for CRM Sales and Marketing • Led multiple projects to automate lead generation, opportunity conversion, marketing outreach, forecasting, and integration with retail partners like Home Depot and Costco. • Integrated social networking sites like Facebook, Twitter, and Communities into Force.com sites for leads and referrals. • Designed Rest API connectors with a number of third-party programs, such as Incontact, Wattzon, and SMS magic, to boost lead conversion. • Improved appointment disposition to more than 80% of appointments and created a framework for disposition of all appointments through revision of the appointment procedure. Show less
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Motorola Mobility (a Lenovo Company)
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United States
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Computers and Electronics Manufacturing
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700 & Above Employee
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Salesforce Spclst IT Systems
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Oct 2011 - Oct 2015
Build Enterprise Solutions on Salesforce Platform at Google (Motorola Mobility now a Lenovo Company) • Automated the contract management system, non-disclosure agreements (NDAs), and self-audits for supply chain and IT business needs, as well as integration with APTTUS, Tableau, and Docu-sign with Sales and Service Cloud. • Oversaw the project to integrate data in order to migrate to ExactTarget's marketing funnel and the legacy supply chain process to the google cloud. • Led the expansion of the e-commerce channel for new carriers (Verizon, Sprint, and T-Mobile) following the 2013 launch of AT&T's exclusive service for the flagship products Show less
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Apple
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Indonesia
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Software Development
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1 - 100 Employee
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Sr. Software Engineer
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Aug 2009 - Aug 2011
Responsible for Design and Development of multi-tier and component-based J2EE Applications/Products for Apple Care Commodity Management Team and Apple Logistic Team. Responsible for Design and Development of multi-tier and component-based J2EE Applications/Products for Apple Care Commodity Management Team and Apple Logistic Team.
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Tech Mahindra
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IT Services and IT Consulting
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700 & Above Employee
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Software Engineer
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Dec 2006 - Jul 2009
• Developed the web application and created a new data-driven methodology, which increased the amount of accurate data for the R&D Project at GlaxoSmithKline. • Designed and developed the CIGNA Health Care Product to improve user experience and provide faster load times, lower CPU load, better security, and more varied features. • Developed the web application and created a new data-driven methodology, which increased the amount of accurate data for the R&D Project at GlaxoSmithKline. • Designed and developed the CIGNA Health Care Product to improve user experience and provide faster load times, lower CPU load, better security, and more varied features.
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Education
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2002 - 2006
Biju Patnaik University of Technology, Odisha
Bachelor of Engineering (B.E.), Electronics and Telecommunication
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