Liora Gold

Help Desk Manager at Soroka Medical Center
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Contact Information
us****@****om
(386) 825-5501
Location
Beer Sheva, South District, Israel, IL

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Bio

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Experience

  • Soroka Medical Center
    • Israel
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Help Desk Manager
      • Mar 2023 - Present

  • Tikshoov
    • Outsourcing and Offshoring Consulting
    • 200 - 300 Employee
    • Call Center Manager
      • Sep 2016 - Sep 2022

      Establishment and management of call centers using the outsourcing method. Direct management of up to 160 employees and personal responsibility for a business targets Establishment and management of call centers using the outsourcing method. Direct management of up to 160 employees and personal responsibility for a business targets

  • Bezeq On Line
    • Outsourcing and Offshoring Consulting
    • 100 - 200 Employee
    • Team Lead Manager
      • Mar 2012 - Sep 2017

      Direct management of a customer service team of 30 employees. Direct management of a customer service team of 30 employees.

  • HOT
    • Israel
    • Telecommunications
    • 700 & Above Employee
    • Course Instructor
      • Feb 2011 - Mar 2012

      Training courses Training courses

Education

  • HackerU - האקריו המרכז ללימודי מחשבים והשמת עובדים בהייטק
    Manual qa software tests
    2022 - 2023
  • Bar-Ilan University
    Bachelor of Arts - BA, Criminology and sociology
    2000 - 2003
  • College of Investigations and Security
    Private investigations
    2004 - 2004

Community

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