Experience

Clearsulting

• United States
• Business Consulting and Services
• 200 - 300 Employee

• Consulting Analyst

  • Jan 2023 - Present



Fifth Third Bank

• United States
• Financial Services
• 700 & Above Employee

• Retail Personal Banker

  • May 2022 - Nov 2022

  • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing • Consistently meet/exceed customer experience and individual/team production goals to enhance year-over-year revenue growth as measured by the Financial Center P&L • Use the Financial Needs Assessment to build a customer profile and identify current and future financial needs • Utilize the CRM software to proactively reach out to customers to set appointments for periodic financial reviews Show less



The Ohio State University Dining Services

• Columbus, Ohio

• Student Manager

  • Oct 2018 - Apr 2022

  • Developed social media campaigns that raised quarterly sales by 10% for the first 3 quarters • Increased customer retention by 50% through the implementation of the Dining Director’s sales strategy that involved building the rapport with value shoppers and increasing the trust between the customers and business • Collaborated with task leaders project managers to administer and monitor surveys and promotional giveaways for our 6,000 sample-sized student market • Managed a team of 30 employees establishing efficient workflow processes, optimized team productivity, and aligned the team with our company’s financial objectives for optimal synergy Show less