Lionel Delhaye

Fonctionnaire Stagiaire du Cadre Policier at Police Grand-Ducale
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Contact Information
us****@****om
(386) 825-5501
Location
LU
Languages
  • Français Native or bilingual proficiency
  • Luxembourgeois Native or bilingual proficiency
  • Allemand Native or bilingual proficiency
  • Anglais Professional working proficiency
  • Russe Elementary proficiency
  • Italien Elementary proficiency
Skills

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Credentials

  • Cargo Advanced Rating and Marketing
    International Air Transport Association (IATA)
    Feb, 2016
    - Nov, 2024
  • Cargo Introductory Course
    International Air Transport Association (IATA)
    Feb, 2016
    - Nov, 2024
  • Didactic skills course - IATA Instructor
    DGM Support
    Feb, 2016
    - Nov, 2024
  • Live Animal Regulations
    International Air Transport Association (IATA)
    Jan, 2016
    - Nov, 2024
  • Perishable Cargo Regulations
    International Air Transport Association (IATA)
    Jan, 2016
    - Nov, 2024
  • Time & Temperature Sensitive Healthcare Products
    International Air Transport Association (IATA)
    Jan, 2016
    - Nov, 2024
  • Security Awareness Training Program (SATP)
    lux-Airport
    Nov, 2020
    - Nov, 2024
  • Safety Advisor
    Norsk brannvernforening
    May, 2017
    - Nov, 2024
  • Dangerous Goods Regulations - Initial, Category 6, completed with Distinction
    International Air Transport Association (IATA)
    Nov, 2015
    - Nov, 2024

Experience

  • Police Grand-Ducale
    • Luxembourg
    • Law Enforcement
    • 1 - 100 Employee
    • Fonctionnaire Stagiaire du Cadre Policier
      • May 2021 - Present

      Fonctionnaire Stagiaire du Cadre Policier Fonctionnaire Stagiaire du Cadre Policier

  • Luxair
    • Luxembourg
    • Airlines and Aviation
    • 700 & Above Employee
    • Deputy Manager Cargo Office
      • Oct 2017 - May 2021

      - Develop, maintain, update the working procedures and to contribute to their application - Audit, analyze work methods by comparing them with defined processes and requirements from customers and statutory. Introduce and propose opportunities for improvement - Assist the Shift Responsible and the Manager in the operation of the service - Watch the good treatment of the specific requests of the internal and external customers - Check(Control) and watch the good progress of the administrative operations - Assure the update of the indicators of the service - Occasionally, act in support of other administrative and operational functions - ... Show less

  • Aviation Academy Luxembourg S.A.
    • Luxembourg
    • Education Administration Programs
    • 1 - 100 Employee
    • Dangerous Goods Operations Office Manager / Instructor
      • May 2016 - Oct 2017

      - use a range of office software, including email, spreadsheets, and databases, to ensure the efficient running of the office- manage online and paper filing systems- develop and implement new administrative systems, such as record management- record office expenditure and manage the budget- plan training and hold them - oversee the recruitment of new staff, including training and induction- delegate work to staff and manage their workload and output- promote staff development and training- write reports and deliver presentations- first contact for customer inquiries and complaints Show less

    • Air Cargo Professional Trainee
      • Oct 2015 - Apr 2016

      BS Good S Luxembourg & DGM Academy S.A., in cooperation with the Agence pour le développement de l'emploi (ADEM), has developed a three months course, completed by a three months internship which will make you an 'Air Cargo Professional' IATA approved/certified.This program has been developed with the involvement of the air cargo industry in Luxembourg to suit their needs as a tailor-made solution in logistics education.After successfully finishing this 6 months course, you will possess relevant knowledge to start a successful career in a job you will love. Show less

  • LALUX Assurances
    • Luxembourg
    • Insurance
    • 200 - 300 Employee
    • Claims Officer
      • Jul 2014 - Dec 2014

      - Record claims - Evaluate the responsibilities and the cost of the damage - Take a decision on the allocation of responsibilities and application or non-application of contract clauses - Negotiate with other insurance companies, in the event that a third party is involved in the accident - Follow the management of claims (admissibility of claims, processing of medical records, setting payment) ... - Inform and advise customers - Record claims - Evaluate the responsibilities and the cost of the damage - Take a decision on the allocation of responsibilities and application or non-application of contract clauses - Negotiate with other insurance companies, in the event that a third party is involved in the accident - Follow the management of claims (admissibility of claims, processing of medical records, setting payment) ... - Inform and advise customers

  • Banque Raiffeisen
    • Luxembourg
    • Banking
    • 200 - 300 Employee
    • Bank Teller
      • Dec 2013 - May 2014

      - Greet customers, identify their needs, inform and advise - Propose and sell products and services of the bank - Participate in the bank's commercial development - Administrative tasks in back office - Greet customers, identify their needs, inform and advise - Propose and sell products and services of the bank - Participate in the bank's commercial development - Administrative tasks in back office

  • Kneip
    • Luxembourg
    • Financial Services
    • 100 - 200 Employee
    • Legal Announcement Coordinator
      • Jan 2013 - Dec 2013

      Legal announcement order desk coordinator at KNEIP Luxembourg - Ensuring the production of legal announcements - Prioritizing deadlines and performing daily quality controls - Maintaining a good relationship with clients and medias - Daily usage of D&P, Fundlook and most Microsoft office programs Legal announcement order desk coordinator at KNEIP Luxembourg - Ensuring the production of legal announcements - Prioritizing deadlines and performing daily quality controls - Maintaining a good relationship with clients and medias - Daily usage of D&P, Fundlook and most Microsoft office programs

  • Brink's Security Luxembourg S.A.
    • Luxembourg
    • Security and Investigations
    • 100 - 200 Employee
    • Security Guard
      • Oct 2012 - Dec 2012

      - Surveillance of industrial and tertiary sector sites - Mobile surveillance such as patrolling the interior and exterior of the site (prevention, dissuasion, detection) - Management of the site "security" information, alarm intervention, surveillance by video screen and access control - Surveillance of industrial and tertiary sector sites - Mobile surveillance such as patrolling the interior and exterior of the site (prevention, dissuasion, detection) - Management of the site "security" information, alarm intervention, surveillance by video screen and access control

Education

  • BSGoodS Luxembourg & DGM Academy S.A.
    Diploma in Air Cargo
    2015 - 2016
  • Université Charles de Gaulle-Sciences humaines, Lettres et Arts (Lille III)
    Licence Langues, Littératures et Civilisations Etrangères et Régionales, Langue et littérature russes
    2014 - 2015
  • Ecole Privée Grandjean
    Baccalauréat technologique, Sciences et technologies de la gestion, Marketing
    2010 - 2012
  • Athénée Royal Liège Atlas
    Sport-Etude Basketball
    2004 - 2008

Community

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