Linh Nguyen

Global Head of Marketing & Data Analytics at Scan-Shipping
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Contact Information
us****@****om
(386) 825-5501
Location
Copenhagen, Capital Region, Denmark, DK
Languages
  • English Full professional proficiency
  • Vietnamese Native or bilingual proficiency
  • Japanese Limited working proficiency
  • Danish Limited working proficiency
Skills

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Experience

    • Denmark
    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • Global Head of Marketing & Data Analytics
      • Jun 2023 - Present

    • Manager, Global Sales Performance & Project Management
      • Mar 2022 - Jun 2023

      After 1 year at Scan-Shipping, I shifted my focus from Jack-of-all-trades to a more commercial role within Global Sales & Marketing, in this position, I was in charge of:- Working with system developers, rolling out the updated CRM system to all countries and training users.- Working with Global Sales director, rolling out the Customer Journey Project.- Creating a Global Sales & Marketing community intranet for sales managers globally to increase engagement level.- Assisting in designing target & bonus scheme for Denmark Sales representatives, and developing reporting tools to keep track on the performance.- Contributing to various Marketing projects including producing local Sales brochures, video.- Organizing a three-day Global Management Meeting in Denmark for all country & branch managers globally- Organizing Quarterly regional quiz games to engage employees and deliver company's business information in a fun and effective way. Show less

    • Global Business Program Manager
      • Apr 2021 - Mar 2022

      Report directly to Global CEO and be in charge of various strategic programs including:- Customer Journey Project: Designing front-end visual mockup and additional features of the company's existing CRM system to support Sales Process. Master Data Governance. Data analyzing to aid Customer Segmentation.- Supporting Operational Excellence team with updating Power BI commercial dashboard.- Building commercial collaterals with the business units.- Reporting automation- Conducting Global Customer Survey and analyzing customers' feedback.- Conducting Global Employee Opinion Survey.- Arranging Quarterly Global Business Update for all countries managers and Monthly Management Meeting for Senior Management Team. Show less

    • Switzerland
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • National Excellence Manager Expert
      • Apr 2020 - Apr 2021

      Operational responsible for FLSmidthAre of responsibility:- Training/ supervising daily operations- Setting up operational procedures for Denmark Airfreight and Ocean freight team- Global invoice auditing- Global Master Rate Sheet maintaining

    • Scandinavian Operational Key Account Manager
      • Jun 2019 - Apr 2020

      Operational responsible for 2 Aerospace Key Accounts:- Scandinavian Airlines System (SAS)- Sunclass AirlinesArea of responsibility:- Supervising daily operations, troubleshoot operational problems.- Providing monthly deep-dive analysis on volume and financial status.- Preparing Quarterly Business Review

    • Business and Tender Analyst
      • Mar 2018 - Jun 2019

      - Analysing and visualizing Air and Sea freight data upon request to support the top management in decision making.- Collaborating with Operations, Managers and Customer Solution Team to ensure workflow quality.- Designing Excel models with Visual Basic for Application such as rates calculators to reduce manual works and thereby improving working efficiency in the department.- Handling Global Transportation Tenders: Reviewing customers’ portfolios and align with Key Account Managers to design Tender response, managing global pricing process.- Designing, monitoring monthly KPIs and Managements reports for key accounts. Show less

    • Denmark
    • Machinery Manufacturing
    • 700 & Above Employee
    • Student Assistant
      • Jun 2016 - Dec 2017

      - Daily tasks: Management reporting, accounting. - Analyzed freight forwarders’ KPI performance and communicated the results to the top management in an efficient way through reports and presentations. - Helped the managers to forecast import and export containers in short to medium term. - Performed financial budgeting and planning for the transportation department. - Daily tasks: Management reporting, accounting. - Analyzed freight forwarders’ KPI performance and communicated the results to the top management in an efficient way through reports and presentations. - Helped the managers to forecast import and export containers in short to medium term. - Performed financial budgeting and planning for the transportation department.

    • Vietnam
    • Education Administration Programs
    • 700 & Above Employee
    • Teaching Assistant
      • Nov 2013 - May 2015

      - Supervising learning activities in school and delivering tailored training in small groups. - Working with teachers to target areas for improvement. - Supervising learning activities in school and delivering tailored training in small groups. - Working with teachers to target areas for improvement.

Education

  • Copenhagen Business School
    Master's degree, Logistics, Materials, and Supply Chain Management
    2015 - 2017
  • Foreign Trade University
    Bachelor's degree, International Economics
    2010 - 2014

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