Research And Development Specialist

• Dec 2022 - Present

- Develop research programs incorporating current developments to improve existing golf products and golf courses, - Study the potential of new market, service, sales and customer behavior - Manage customer relationships and perform RFP reviews, customer visits, and product testing - Oversee research projects, analyze results and provide recommendations based on finding - Assess the scope of research projects and ensure they are on time and within budget - Exploit international golf market in Vietnam - Establish project goals and priorities by collaborating with Marketing and Operations - Coordinate with partners and vendors Show less

Executive Assistant to the University Council cum Conference Manager

• Feb 2022 - Nov 2022

- Administering THE 18TH INTERNATIONAL RESEARCH SYMPOSIUM ON SERVICE EXCELLENCE IN MANAGEMENT (QUIS18): Managing conference budget, submitted papers and conference registration, partnership communication and media strategies; managing the organization and logistics of the conference in Vietnam; - Coordinating projects of VinUniversity and Vingroup: "Khanh Hoa people speak English" project, "Improving VinUniversity students' behavior" project; - Researching, preparing teaching materials and grading for College of Business and Management courses: Social Entrepreneurship, Marketing Research, Introduction to Marketing and Retail Strategy Show less

Leadership and soft skills Training Program Organizer

• Jun 2021 - Feb 2022

- Operating Leadership and soft skills training programs in accordance with the requirements of partner companies; - Creating training contents; - Organizing and arranging trainers, monitoring the performance, quality of operation and handle arising problems of classes; - Implementing student care: receiving, exchanging, responding and handling questions, request or problems from students; - Shooting E-learning videos; - Connecting and recruiting qualified trainers; - Supporting trainers, ensuring the quality of training; - Managing training budget: calculate and report sales and cost, teaching hours, operational ;efficiency to ensure the quality of teaching and optimize costs; - Monitoring the training process to assess the quality and effectiveness of the training in order to make recommendations to improve the quality of the course. Show less

Customer Relationship Management Executive

• Oct 2020 - May 2021

International Business Management Department - Managing orders in Asean market: Vietnam, China and Singapore - Coordinating in establishment of Vietnam branch: orders, logistics, administration, tax, custom, customers - Improving Customer Service and providing consultancy International Business Management Department - Managing orders in Asean market: Vietnam, China and Singapore - Coordinating in establishment of Vietnam branch: orders, logistics, administration, tax, custom, customers - Improving Customer Service and providing consultancy

Research Assistant

• Mar 2020 - Jul 2020

Assistant Administration, Journal management Assistant Administration, Journal management

Class Assistant

• Mar 2020 - Jun 2020

Assistant Class management Assistant Class management

Vice President

• Aug 2019 - Mar 2020

Research Assistant

• Aug 2019 - Feb 2020

Research Assistant Administration, Research and analysis, Event organization Research Assistant Administration, Research and analysis, Event organization

Project Consultant

• Sep 2017 - Aug 2018

R&D, Marketing, Strategic Communication Plan, Website management R&D, Marketing, Strategic Communication Plan, Website management

Project Coordinator

• Jan 2018 - Jul 2018

Administration. English-Vietnamese translation. Event supporter. Administration. English-Vietnamese translation. Event supporter.

Intern

• Jun 2017 - Aug 2017

Internship at Political and Strategic Communications Department Multimedia management, Event support, Research on political issues Internship at Political and Strategic Communications Department Multimedia management, Event support, Research on political issues

NGO Traineeship Program specialised in Communication

• Dec 2016 - Dec 2016

Corporate communication, multimedia production and publications, multimedia software programs Corporate communication, multimedia production and publications, multimedia software programs

Planning Specialist, Marketing Assistant

• Aug 2013 - Aug 2014

Digital marketing services, copy writing, media relations Digital marketing services, copy writing, media relations