Experience

Hello Music Studios

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Public Relation Intern

  • Jul 2023 - Present

  During my internship at Hello Music Studio, I played a role in the studio's public relations and marketing efforts. My key contributions included: Content Creation: I was responsible for generating engaging content for the studio's Instagram and Facebook profiles. Using my design skills with Canva and Adobe Premiere Pro, I created visually appealing and attention-grabbing social media posts. This resulted in a consistent posting schedule across these platforms. Website Design: I initiated and led the design and development of individual websites for studio teachers using the WIX application. This project provided teachers with an additional platform to showcase their talents and attract potential students. Documenting Business Activities: I actively attended various business activities and events at the studio. My role involved capturing videos and photos, which were later used in newsletters and promotional materials to help enhance the studio's visibility and outreach. These experiences allowed me to gain hands-on expertise in PR and marketing, fostering my skills in content creation, web design, and event documentation. Show less



Kosher Kingdom Food Market

• Australia
• Restaurants
• 1 - 100 Employee

• Retail Assistant Vacancy

  • Jul 2023 - Present

  As a Retail Assistant at Kosher Kingdom Food Market, I've been actively involved in various aspects of the retail operation, contributing to the success and customer satisfaction of the store. My responsibilities include: Cashier Management: I proficiently manage cashier tasks, ensuring a smooth and efficient checkout process for customers. My role involves accurate transaction handling and maintaining a high level of customer service throughout the payment process. Product Merchandising: I am responsible for maintaining an attractive product display to enhance the shopping experience. Regularly, I perform stock checks and inventory management to optimize product availability and presentation. Exceptional Customer Service: Providing exceptional customer service is a priority in my role. I assist customers by introducing products, answering their questions, and addressing their inquiries. My goal is to create a positive and welcoming atmosphere, ensuring customers have a seamless shopping experience. My experience at Kosher Kingdom Food Market has allowed me to develop strong customer service and retail management skills while contributing to the overall success of the store. Show less



Dillicious

• Australia
• Food and Beverage Services
• 1 - 100 Employee

• Public Relations Campaign Generator

  • Jul 2023 - Oct 2023

  During my role as a PR Campaign Generator at Dillicious, I played my part in shaping effective public relations campaigns by conducting comprehensive research and content creation. Here's an overview of my responsibilities: Market Research: I conducted in-depth market research to gain valuable insights into our products and target audience. This included studying competitive prices, analyzing competitors, assessing market share, and monitoring import-export trends. These insights were instrumental in planning and executing more effective PR campaigns. I also delved into foundation theory to guide campaign development. Content Creation and Post-Production: A significant part of my role involved content creation. I shot product videos and used Adobe Premiere Pro for post-production. This allowed me to create engaging and visually appealing social media content that made a strong impact, effectively promoting our products and campaigns. My time at Dillicious honed my market research and content creation skills, enabling me to contribute to the development of successful PR campaigns and deliver impactful results. Show less



Flamingo Cat Ba Resort

• Sale and Marketing Intern

  • Dec 2022 - Feb 2023

  During my internship at Flamingo Cat Ba Resort, I gained valuable experience in sales and marketing, contributing to the success of the resort. Here are some highlights of my responsibilities: Customer Communication: I was responsible for effectively communicating with customers during resort inspections. I provided comprehensive introductions to the resort's facilities, services, and price range. This personalized approach received positive feedback from customers, who appreciated my professionalism. I even earned tips while independently performing this task for the first time. Administrative Tasks: I took on various administrative responsibilities during my internship. I designed a "welcome screen" using PowerPoint for large customer groups, enhancing their overall experience. I also assisted the sales executive in creating "Banquet Event Orders," ensuring smooth event planning and execution. Social Media Engagement: I had the opportunity to create and publish three recruitment posts on Flamingo's Facebook recruitment page. These posts led to an impressive 88% increase in the interaction rate, the highest achieved on the page. This accomplishment demonstrated my ability to engage and connect with the audience effectively. My internship at Flamingo Cat Ba Resort allowed me to develop strong customer service, administrative, and social media marketing skills, making a positive impact on the resort's operations and marketing efforts. Show less



Monash Migration and Inclusion Centre

• Australia
• Research
• 1 - 100 Employee

• Project Producer

  • Jul 2022 - Nov 2022

  I had the privilege of serving as the Producer for the "Let It Be Seen" Project at Monash Migration and Inclusion Centre. This experience allowed me to contribute to a meaningful and creative project in various ways: Creative Concept: My creative idea was selected as the foundation for the project's content. This concept served as the driving force behind our project, setting the stage for its success. Production Planning and Administration: I was professionally responsible for managing production planning and administrative processes, utilizing tools like Excel to ensure smooth project operations. Media Production: I gained hands-on experience with camera shooting and post-production using Adobe Premiere Pro. These skills were instrumental in bringing our creative vision to life. Collaborative Teamwork: I worked closely with a dedicated team of three individuals to publish the project at both Federation Square in Melbourne and Monash Plato campus in Italy. Our collaborative efforts led to recognition on the website of Monash Migration and Inclusion Centre, showcasing the project's impact. This role not only allowed me to exercise my creative and project management skills but also provided a platform to contribute to a project with a global footprint, promoting the values of inclusion and migration. Show less



Coffee 102 House

• Hai Phong City, Vietnam

• Co-manager and all-rounder

  • Mar 2021 - Oct 2021

  During my time as a Co-manager and All-Rounder, I took on a diverse range of responsibilities to ensure the successful operation of the business. Here's an overview of my role: Customer Engagement: I prioritized building strong connections with customers, actively seeking their feedback to understand their needs and preferences. This feedback was invaluable in maintaining a high level of customer satisfaction. Additionally, I ensured that the property was well-maintained to provide a welcoming environment for all visitors. Multi-Tasking: I was involved in various aspects of the business, from preparing simple coffee to handling cashier duties. This all-round approach allowed me to be versatile and responsive to the changing needs of the business. Business Analytics: I applied my business analytics skills to generate daily financial reports using Excel. These reports were essential in monitoring the financial health of the business, enabling data-driven decision-making. My role as a Co-manager and All-Rounder equipped me with strong communication, customer service, and analytical skills. It required adaptability and a commitment to maintaining the business's operation Show less



Youth+ Hai Phong

• Viet Nam

• Event Planner of Event Department

  • Apr 2020 - Oct 2020

  As an Event Planner within the Event Department at Youth Plus Hai Phong, here's an overview of my responsibilities: Event Content Creation: I had the opportunity to work both collaboratively and independently to conceive innovative and engaging event concepts. I was responsible for developing comprehensive "idea reports" that formed the foundation for our events. These reports ensured that our events were both meaningful and impactful. Event Planning: In addition to content creation, I was actively involved in the logistical aspects of event planning. This included creating logical cost estimate reports to manage event budgets effectively. I also played a key role in allocating work to team members, ensuring that each member's strengths and skills were leveraged to create successful events. My time at Youth Plus Hai Phong allowed me to cultivate my event planning skills and showcase my ability to conceptualize and execute events that resonated with the organization's goals and values. Show less



Green Fingers Viet Nam

• Head of External Relations Department

  • Apr 2019 - Dec 2019

  As the Leader of the External Relations Department at Green Fingers Vietnam, I played a vital role in extending and managing relationships with stakeholders while responsible for the organization's future finances. Here's a snapshot of my responsibilities:Stakeholder Engagement: I managed a dedicated team of three individuals and worked both independently and collaboratively to nurture relationships with a diverse group of stakeholders. We successfully engaged 7 local artists, 3 dance teams, and 2 Key Opinion Leaders (KOLs) who voluntarily performed at our final event. Additionally, we partnered with several local businesses to set up corner stores at our events, fostering a sense of community and collaboration.Financial Management: I was responsible for securing financial support from over 15 local businesses and individuals, which was instrumental in funding our final event. Furthermore, I successfully applied for a $2000 USD (approximately 47 million VND) grant from an insurance company, providing critical financial support for the organization's future operations. This achievement helped ensure the sustainability and growth of Green Fingers Vietnam.My role as the Leader of the External Relations Department allowed me to build strong connections with a wide array of stakeholders, contribute to community events, and secure financial resources critical for the organization's continued success. Show less

• Content Creator

  • Feb 2019 - Aug 2019

  During my tenure as a Content Creator in the Media Department at Green Fingers Vietnam, I was responsible for creating compelling environmental content and driving impactful promotion campaigns. Here's a summary of my key achievements:Content Creation: I had the privilege of researching and creating daily content related to environmental issues. Collaborating with a dynamic team of five, we saw remarkable growth in our organization's reach. We successfully increased the interaction rate, measured in likes and follows, on the organization's official Facebook page from just over 2,000 to a remarkable 11,000. This substantial growth marked one of the most significant increases across all working generations, showcasing the power of our content strategy.Promotion Campaigns: I worked closely with fellow team members and other departments to spearhead a robust promotion campaign for our final event, "Think Green, Act Green Fair." Through our collaborative efforts, we attracted more than 2,000 attendees to this event, which was widely recognized by city students as the most prominent event organized by a young organization in the city. This achievement not only reflected the effectiveness of our campaign but also the impact we were making in our community.My role as a Content Creator allowed me to leverage my creative and strategic skills to drive engagement and promote significant events, contributing to the growth and recognition of Green Fingers Vietnam. Show less



Sun Volunteer Club

• Event Team Member

  • 2018 - 2018

  In 2018, I had the opportunity to be part of an event team where my contributions were integral to the event's success. My role primarily involved: Event Content Creation: I actively participated in brainstorming sessions to develop creative event ideas. Together with the team, we meticulously researched the ideal event location and identified the specific needs of the people we aimed to assist. This experience allowed me to harness my creativity and research skills to shape the concept and planning of the event, ensuring it met the needs and expectations of the target audience. Show less