Experience

State University of New York Cortland

• United States
• Higher Education
• 700 & Above Employee

• ACE Clerk

  • Dec 2018 - Present

  Provide program qualification and information to customers on the phone and email, record and relay messages, assist with event coordination (document preparation, survey compilation, manage attendee lists), maintain and organize current and accurate files/records, data entry, create and summarize evaluation forms. Provide program qualification and information to customers on the phone and email, record and relay messages, assist with event coordination (document preparation, survey compilation, manage attendee lists), maintain and organize current and accurate files/records, data entry, create and summarize evaluation forms.



BOCES TST ESL

• 315 N Cayuga St, Ithaca, NY 14850

• Volunteer

  • May 2018 - Nov 2018

  Maintained and organized current and accurate files/records, managed the front desk including phone calls and messages, greeted walk-in customers, assisted with creating education documents, provided translation services. Maintained and organized current and accurate files/records, managed the front desk including phone calls and messages, greeted walk-in customers, assisted with creating education documents, provided translation services.



Umbra

• Canada
• Design
• 200 - 300 Employee

• QC assistant

  • Jun 2016 - Jul 2017

  Carefully oversaw every aspect of quality control inspection activities from pre-production chemical and functional tests to final customer approval, coordinated factory inspection readiness, arranged quality control inspections for customers (Amazon, Home Depot, etc.) to meet production deadlines, collected and summarized inspection reports and customer reviews for management, database entry, collected and compiled department expenses, verified invoices for finance department. Carefully oversaw every aspect of quality control inspection activities from pre-production chemical and functional tests to final customer approval, coordinated factory inspection readiness, arranged quality control inspections for customers (Amazon, Home Depot, etc.) to meet production deadlines, collected and summarized inspection reports and customer reviews for management, database entry, collected and compiled department expenses, verified invoices for finance department.



Jinbaili

• Front Desk Receptionist

  • 2014 - 2015

  Managed the front desk including phone calls and greeted walk-in customers, booked hotels and flights for supervisors, arranged monthly employee appreciation events including scheduling activities, sending staff reminders, and managing event expenses, managed, sorted and stored inventories Managed the front desk including phone calls and greeted walk-in customers, booked hotels and flights for supervisors, arranged monthly employee appreciation events including scheduling activities, sending staff reminders, and managing event expenses, managed, sorted and stored inventories