Lindzey W.

Database Administrator at Dayton Dragons Professional Baseball
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Contact Information
us****@****om
(386) 825-5501
Location
Columbus, Ohio Metropolitan Area
Languages
  • Spanish Limited working proficiency
  • Italian Limited working proficiency

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Credentials

  • Leadership and organizational behavior
    TECNOLÓGICO DE MONTERREY
    Sep, 2022
    - Nov, 2024
  • Brand Management: Aligning Business, Brand and Behaviour
    University of London
    Aug, 2022
    - Nov, 2024
  • Digital Fashion Mindset
    Parsons School of Design - The New School
    Aug, 2022
    - Nov, 2024
  • Fashion Retail Transformation
    Parsons School of Design - The New School
    Aug, 2022
    - Nov, 2024
  • Fashion Systems
    Parsons School of Design - The New School
    Aug, 2022
    - Nov, 2024
  • Food & Beverage Management
    Università Bocconi
    Aug, 2022
    - Nov, 2024
  • Management of Fashion and Luxury Companies
    Università Bocconi
    Jul, 2022
    - Nov, 2024
  • Salesforce Basics
    Coursera
    Jan, 2022
    - Nov, 2024
  • Google Ads Search
    Google
    Apr, 2019
    - Nov, 2024
  • Google Analytics Induvidual
    Google
    May, 2019
    - Nov, 2024
  • Google Ads - Measurement Certification
    Google
    Aug, 2021
    - Nov, 2024
  • Display and Video 360 Certification
    Google
    Aug, 2021
    - Nov, 2024
  • Google Ads Apps Certification
    Google
    Aug, 2021
    - Nov, 2024
  • Google Ads Display Certification
    Google
    May, 2019
    - Nov, 2024
  • Google Ads Video Certifications
    Google
    May, 2019
    - Nov, 2024
  • Google Campaign Manager Certified
    Google
    Aug, 2021
    - Nov, 2024
  • Google Search Ads 360
    Google
    Aug, 2021
    - Nov, 2024
  • Mobile Experience Certification
    Google
    Aug, 2021
    - Nov, 2024
  • Google Ads Mobile Certificaton
    Google
    Jun, 2019
    - Nov, 2024
  • Google AdWords Fundamentals Certified
    Google
    Apr, 2019
    - Nov, 2024
  • Google Ads Search Certification
    Google
    Apr, 2019
    - Nov, 2024

Experience

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Database Administrator
      • Oct 2022 - Present

      • Manage day-to-day database functions within Archtics to help organize ticketing staff. • Lead all aspects of event ticketing, including annual seat renewals and invoicing of over 3000 Season Ticket Holders. • Control and perform quality assurance database functions within Archtics to help organize ticketing staff. • Oversee and manage digital ticketing platforms like FEVO and Ticketmaster. • Hire and onboard Box Office Staff members. • Liaison with Archtics on system maintenance, event building, system upgrades, database reports, ticketing reports, and equipment • Trained all Sales Staff members on system upgrades. •Work with system users and business teams to improve database and guidance to ensure compliance, consistency, and validity of data and reporting. Show less

  • Budros, Ruhlin & Roe, Inc.
    • Columbus, Ohio Metropolitan Area
    • Client Service Associate
      • Sep 2021 - Aug 2022

      • Produce a variety of client-related internal/external reports, client service meeting material and fulfill requests by clients daily. • Educate clients on account services and capabilities, participate in client meetings, including review of account materials for signature and digital concierge. • Execute client fund transfers via custodian systems like Schwab, Fidelity, Ohio 529, etc. • Communicate with clients about accounts including login credentials and account updates. • Maintain CRM system with confidential client information and complete tasks from CFP’s. • Organizing and maintaining electronic records in Tamarac and Emoney. • Updated Salentica CRM using IF AND Statements. • Create and manage custom entities, fields, formulas, analytics snapshots and reports including the development of custom reports and dashboards. • Trained all new and existing CRM users. Show less

    • United States
    • Wholesale
    • 100 - 200 Employee
    • CRM and E-Commerce Marketing Administrator
      • Oct 2020 - Jun 2021

      • Report to the Director of Marketing • Administer the day-to-day of our CRM, including but not limited to training, customizations, optimizations, workflow, marketing activity integration, and reporting. • Manage the implementation of our Customer Relationship Management (CRM) platform by aligning with stakeholder needs and ensuring a positive, rewarding experience for our sales team members. • Maximize the user experience on our e-commerce site through user interface updates and data enhancements. • Managed CRM training sessions for all front office staff members. Show less

    • United States
    • Spectator Sports
    • 200 - 300 Employee
    • Customer Relationship Management Coordinator
      • Oct 2019 - Oct 2020

      • Report to the Director of Business Intelligence • Collect, cleanse, and import data from disparate sources while minimizing duplication so it can be properly segmented within the CRM database. • Run the day-to-day administration of CRM including user management, data hygiene, data manipulation, and incoming email requests sent to a CRM service inbox. • Instill tracking for event RSVPs and develop a process to ensure RSVP data is imported properly into CRM. • Managed CRM training sessions and updated training materials. Show less

    • Marketing Manager
      • May 2018 - Oct 2019

      • Report to President/CEO of Affiliated Resource Group • Manage the list cleaning process to ensure the cleanliness of the database for accuracy, and to maximize the performance of various campaigns by eliminating spam, unqualified prospects, duplicates, wrong information, off-target prospects, etc. • Proofread all emails and letters for marketing campaigns. • Briefed senior executives on monthly projections, product launches, and other marketing plans. • Manage and update the CRM system based on user preference. Show less

    • Marketing Assistant
      • Jun 2017 - May 2018

      • Assistant to Marketing and Communications Manager • Collaborate with Sales Managers for monthly offers to drive sales and customers to the dealership. • Manage Bi-yearly Sales brochure • Create content for website using Photoshop • Organize and attend events on behalf of organization(Women In Business, QHC, Taste of Hilliard, Football for Females, Food Truck Festival, and Roush Ford Grand Opening Party) • Manage Social Media platforms ( Facebook, Instagram, Google + and Youtube) • Ask Patty Certified • Manage website and collaborate with third-party vendors on website content • Utilize multiple CRM databases and manage large inventory • Compile monthly third-party data and analyze results • Competitively analyze Ford and Honda dealerships in target areas Show less

  • Nordstrom
    • Easton Town Center and Sun Center
    • Sales Associate
      • Apr 2015 - Jun 2017

      • Assertively build business with honesty and attentiveness • Exceptional customer service, multitasking, organizational skills • Assist customer with business transactions using credit data • Creatively solve customer issues with swiftness/confidentiality • Denim Fit Certified • ORACLE Database System • Customize client experience with solutions on how to drive business • Two time #1 Top Seller (in store sales $4321); Four time Top Seller (sales over $5000) • Profit Prevention expertise Show less

  • Global Gifts
    • Columbus, Ohio Area
    • Nonprofit Internship
      • May 2015 - Aug 2015

      • Unload and record contents of daily inventory • Organize backroom stock office and keep daily record of contents • Assist customer with business transactions using credit data • Attend events on behalf of organization • Make checklists for items needed for events • Managed all Visual Displays • MS Excel, Word, Access, PowerPoint, Outlook 365 • Unload and record contents of daily inventory • Organize backroom stock office and keep daily record of contents • Assist customer with business transactions using credit data • Attend events on behalf of organization • Make checklists for items needed for events • Managed all Visual Displays • MS Excel, Word, Access, PowerPoint, Outlook 365

  • BCBG and Macys
    • Easton Town Center
    • Brand Specialist
      • Apr 2014 - Apr 2015

      • Record contents of new shipments of inventory • Customize client experience with solutions on how to drive business • Record and balance nightly sales figures • Study and analyze new sales techniques and upcoming collections • Managed Visual Displays • Top Salesperson of the week with $12,000 in sales volume • Record contents of new shipments of inventory • Customize client experience with solutions on how to drive business • Record and balance nightly sales figures • Study and analyze new sales techniques and upcoming collections • Managed Visual Displays • Top Salesperson of the week with $12,000 in sales volume

  • Lubnadesigns
    • Blacklick, Ohio
    • Executive Assistant Internship
      • Jun 2013 - Dec 2013

      • Compile materials, take notes, and design presentations needed for business meetings • Employ active listening and productive questioning • Maintain relationships with media and advertising vendors • Accurately record data in client template and oversee orders • Backstage Assistant at Plitz's New York Fashion Week and CMH Fashion Week • Manage communications with over 50 personal business clients • Manage Scarf inventory for website • Design Runway boards for all 24 Runway looks and all runway shows Show less

Education

  • The Ohio State University College of Arts and Sciences
    Bachelor of Arts - BA, International/Global Studies
    2011 - 2016
  • The Ohio State University
    Associate of Arts and Sciences - AAS, International/Global Studies
    2011 - 2013

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