Experience

T&A Consultores

• Argentina
• Market Research
• 1 - 100 Employee

• Mystery Shopper

  • Apr 2021 - Present



TUI

• Germany
• Travel Arrangements
• 700 & Above Employee

• Senior Customer Service Agent

  • Mar 2022 - Present

• Customer Services Agent

  • Jul 2021 - Mar 2022



Curaçao Ecocity Projects NV (Home of CurAloe)

• Personal Care Product Manufacturing
• 1 - 100 Employee

• Shop Assistant

  • Apr 2016 - Feb 2021



Santa Barbara Beach & Golf Resort Curacao

• Hospitality
• 1 - 100 Employee

• Culinary Administrative Assistant

  • Nov 2019 - Jul 2020

  Assist with daily kitchen operations including BEO’s, staff schedules, transport schedules, coordination of effective action plans to increase the performance score, meetings, hiring procedure. Filling vacation requests, comp days, sick days, staff absence, off-day requests, administrate outlet WhatsApp groupsand all clerical support. Manage manager’s Agenda.

• Spa Guest Service Agent

  • Nov 2018 - Nov 2019

  Make sure Front Desk runs smoothly. Cross selling retail products. Providing exceptional services to guests, fully responsible of clerical support, including processing guest payments, scheduling, answer phone calls and e-mail of guests’ request, reservations and complaint handling.

• F&B & Banquets Server

  • Dec 2014 - Nov 2018

  Set-Up & Serve during Banquets Events



BARE International

• United States
• Market Research
• 300 - 400 Employee

• Mystery Shopper

  • Jul 2018 - Jul 2019

  Observe and measure customer service, product quality and the general environment of establishments in Curacao and report to BARE International. Observe and measure customer service, product quality and the general environment of establishments in Curacao and report to BARE International.



Vibration Company

• Aruba

• Marketing - PR - Events (Intern)

  • Apr 2017 - Jun 2017

  Corporate Event planning. Handling contracts, prepare and modify documents including correspondence, sales reports, drafts, quotes and invoices. Manage social media pages of potential clients, bookings & manager’s agenda. Create effective sale campaigns. Corporate Event planning. Handling contracts, prepare and modify documents including correspondence, sales reports, drafts, quotes and invoices. Manage social media pages of potential clients, bookings & manager’s agenda. Create effective sale campaigns.



Palazzio properties (Perle d'Or Hotel)

• Aruba

• Social Media & Online Marketing /Housekeeping Assistant Manager /Front Office Assistant (Internship)

  • Feb 2017 - Mar 2017

  Manage social media-pages, design artwork to be posted, assist with daily management tasks (scheduling, special requests etc), room inspection. Deal with daily Check-in and Check Outs, Complaints handling, message response through Booking.com, Expedia and other booking platforms. Arrange tours and excursions. Manage social media-pages, design artwork to be posted, assist with daily management tasks (scheduling, special requests etc), room inspection. Deal with daily Check-in and Check Outs, Complaints handling, message response through Booking.com, Expedia and other booking platforms. Arrange tours and excursions.



Renaissance Hotels

• United States
• Hospitality
• 700 & Above Employee

• Housekeeping Supervisor (INTERNSHIP)

  • Apr 2015 - Apr 2015



Academy Hotel Curacao

• Travel Arrangements
• 1 - 100 Employee

• F&B Supervisor (INTERNSHIP)

  • Mar 2015 - Mar 2015



Playa Linda Beach Resort Aruba

• Aruba
• Hospitality
• 1 - 100 Employee

• Trainee Activities Coordinator & Housekeeping (INTERNSHIP)

  • May 2014 - Aug 2014



Renaissance Hotels

• United States
• Hospitality
• 700 & Above Employee

• F&B Server (INTERNSHIP)

  • Mar 2014 - May 2014