Experience

Take 5 Oil Change

• Motor Vehicle Manufacturing
• 400 - 500 Employee

• Project Planner

  • Dec 2022 - Present



TouchSuite

• United States
• Financial Services
• 1 - 100 Employee

• Portfolio Manager

  • Feb 2022 - Dec 2022

  Manage $12mm+/month FSP high-risk portfolio to comply with Sponsor Bank standards and maximize profitability; Assist with $75mm+/month Wholesale low-risk portfolioAnalyze daily to monthly data regarding risk and operations measures to understand and control merchant processingCollaborate and assist the Director of Operations in projects including new implementations, problem-solving, idea generation, and conflict resolutionDefine and implement new operational processes for assisting new clients, reducing attrition, and mitigating fraud to increase team and interdepartmental efficiencies, including Sales, Risk, and SupportAnalyze potential risk versus reward through strict underwriting process and taking entrepreneurial ownership; KYC, BSA, AML, etc. understanding and execution Show less

• Risk and Compliance Specialist

  • May 2021 - Feb 2022



Intermountain Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Administrative Assistant Project Coordinator

  • Dec 2019 - May 2021

  Represented Patient Safety, Quality, & Experience to support 30+ Department Managers and 5 Care Directors in developing annual KPIs and goalsCoordinated process improvement with nursing leaders to eliminate unnecessary phone calls to Patient Advocates by 10%, saving time away from investigating patient complaints and grievancesPrepared bi-monthly hospital reports for the Board of Trustees to comply with Regulatory RequirementsCoordinated visual management and reporting to administration of the largest hospital in Utah Show less

• Behavioral Health Specialist

  • May 2019 - Dec 2019



Center for Change

• Mental Health Care
• 1 - 100 Employee

• Patient Care Technician

  • Mar 2018 - May 2019



Brigham Young University

• United States
• Higher Education
• 700 & Above Employee

• Research And Teaching Assistant

  • Aug 2017 - Apr 2019

  Revised course materials and exams with the professor to enhance learning outcomes; Analyzed measurement statistics to maintain minimum 85% validity and reliability for quiz and test items Managed weekly lab sessions with students to teach and review course materials; Trained new TAs in the course Completed scientific research under professor supervision from start to finish, including data entry and analysis Revised course materials and exams with the professor to enhance learning outcomes; Analyzed measurement statistics to maintain minimum 85% validity and reliability for quiz and test items Managed weekly lab sessions with students to teach and review course materials; Trained new TAs in the course Completed scientific research under professor supervision from start to finish, including data entry and analysis



Unicity International

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Customer Service Representative

  • Dec 2016 - Mar 2018