Lindsey Wende

Assistant Manager at RUME USA
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area

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Experience

    • United States
    • Leasing Real Estate
    • 1 - 100 Employee
    • Assistant Manager
      • Sep 2023 - Present

  • Cerion Consulting LLC
    • Chicago, Illinois, United States
    • Human Resources Coordinator
      • Jun 2018 - Sep 2023

      Working for a private consulting firm’s HR team coordinating new hire orientation, communication, and other onboarding responsibilities for our clients. Filing, enter and maintain physical and electronic employee records. Interface with the Payroll team to support collaborative inter-departmental communication. Provide support to employees throughout their career lifecycle and promptly respond to employee inquiries for different clients that work with Cerion Consulting. Additionally, running and distribute reports via the different HR systems. Coordinate company events including our annual meeting, summer outings, monthly new hire breakfasts, and holiday parties. Develop and distribute employee communications including new hire announcements, event invitations, and promotion announcements. Assist with office administration including answering phones, stocking the office kitchen, meeting coordination, etc. Manage various HR projects and take on additional responsibilities as needed. Show less

    • Property Manager
      • May 2017 - Jun 2018

      Serving as a high performing Property Manager of a 93 unit luxury apartment community. Top decision maker in charge of all leasing activates as well as overseeing all building maintenance and operations leading a 5 person team. Confirms and meets all guests for showings, collects and process all credit applications, leases and funds, inspects rentals and processes all paperwork for security deposit returns or payment plans for additional debt due. Additionally, networks with businesses, City of Elgin, Elgin Chamber of Commerce, and Downtown Neighborhood Association, coordinates and maintains multiple rental websites, creates marketing materials, provides and maintains all clerical and administrative duties, provide weekly traffic, sales and lease reports for senior management & owners. Also provides onsite managerial duties for all rental units; as well as the building on behalf of HOA and negotiates and manages quotes and purchases for the property. • Improved the buildings rental occupancy percentage from 80% to 99% within the first six months of employment • Strategically reviewed and replaced all underperforming service providers (cleaners, maintenance, etc.) which resulted in a cost reduction of $150K annually for the building Show less

    • United States
    • Commercial Real Estate
    • 1 - 100 Employee
    • Office Manager
      • Apr 2015 - May 2017

      Served as the office manager leading a team of five leasing agents to maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet. Other duties included handling inbound calls accordingly, whether it is a client call, irate resident, service request, etc. or to resolve customer issues for the assistant manager or property manager when appropriate. Also partnered with prospective residents to qualify and determine needs and preferences, and professionally present community and specific apartments while communicating features and benefits. Updated online advertising to reflect current market pricing on a weekly basis, actively coordinated all renewals throughout the month. Other duties included weekly payroll and pay reconciliation duties, performance reviews, generating reports for month end close and tracking overall performance of the office. * Enhanced the value of the community over 30% by marketing and selling the apartments at the most achievable rent rates to qualified prospective residents * Maintained a 50% closing rate on walk-in customers Show less

    • Sales And Leasing Consultant
      • 2013 - 2015

      Served as a leasing consultant who served on the management team to resolve multiple daily challenges for the property which included participating in outreach marketing activities on a regular basis to obtain prospective residents, resolving customer or building maintenance issues, maintaining a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet, created and distributed newsletters, pamphlets, flyers, etc. conducted market surveys and shop competitive communities and greeted prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits. * Improved overall community atmosphere by creating and hosting multiple monthly events for residents including Cooking Classes, Movie Nights, Wine Tastings * Created monthly newsletters and communications boards to educate and assist residents in becoming more familiar with the community and local activities Show less

    • United States
    • Motor Vehicle Manufacturing
    • Office Manager
      • 2009 - 2013

      Office and marketing manager in charge insuring the smooth running and coordination of administration duties and office procedures by creating spreadsheets to manager customer activity, marketing and design development of all promotional products, scheduling meetings and appointments, purchasing office supplies, coordinating with IT department for setup and onboarding for all new hires, processing and paying invoices, liaise with facility management vendors including cleaning, catering and security services and addressing employee or visitor queries regarding office management issues. * Generated an increase of 20% new business annually through creative marketing with flyers, magnets and postcards on both Google and Angie’s List * Decreased total supply cost spend by 15% through evaluation and changing to a new online supply vendor Show less

Education

  • State of Illinois
    Leasing Agent License, Property Management
    2018 - 2018
  • Elgin Community College
    Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
    2007 - 2009

Community

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