Lindsey Spencer, CLCS

Underwriter at XS Brokers Insurance Agency Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston

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Experience

    • United States
    • Insurance
    • 100 - 200 Employee
    • Underwriter
      • Feb 2017 - Present

    • Function Coordinator/member guest relations
      • Jun 2013 - Feb 2019

    • Property & Casualty Consultant
      • Sep 2015 - Feb 2017

    • United States
    • Insurance
    • 1 - 100 Employee
    • Agent Relations Manager
      • Mar 2014 - Sep 2015

    • Assistant Clubhouse Manager
      • Jul 2012 - Jun 2013

    • Management and Guest Services Intern
      • Jul 2003 - Sep 2012

      Used Fosse and Marsha systems to check in and out customers, updated billing and accommodated special requests. Verified rooms were up to Marriott standards Scheduled all hotel employees Based on internship experience, asked to return weekly to serve as housekeeping manager, guest sales associate and other positions as requested. Used Fosse and Marsha systems to check in and out customers, updated billing and accommodated special requests. Verified rooms were up to Marriott standards Scheduled all hotel employees Based on internship experience, asked to return weekly to serve as housekeeping manager, guest sales associate and other positions as requested.

    • Event Management/Club Management Intern
      • May 2010 - Aug 2010

      Met with members to meet and exceed event planning specifications. Used strong communication skills to organize and set up various functions including weddings, private parties, fund raisers and golf events. Worked with Club Manager, Executive Chef, kitchen staff, wait staff, and members to insure events operated efficiently. Managed wait staff, bridal parties, set up and decorations to provide excellent member services. Managed main dining room and casual dining; assigned and assisted wait and bar staff Handled all guest special requests and resolved complaints. Implemented organizational procedures to assign duties of staff for events and dining rooms which enhanced efficiency of operations Excelled in member satisfaction by always striving to exceed service expectations. Show less

    • Sales Associate
      • Jan 2007 - Jan 2010

      Provided excellent customer services and training new employees on sales floor. Provided excellent customer services and training new employees on sales floor.

    • Intern
      • Sep 2007 - Jun 2008

      Planned, organized, and scheduled all Middle/ High School athletic related events and coordinated team travel CUSTOMER SERVICE EXPERIENCE Bed Bath and Beyond Planned, organized, and scheduled all Middle/ High School athletic related events and coordinated team travel CUSTOMER SERVICE EXPERIENCE Bed Bath and Beyond

Education

  • Isenberg School of Management, UMass Amherst
    Bachelor of Science, HTM
    2011 - 2012
  • University of Massachusetts, Amherst
    Bachelor of Science, Hospitality and Tourism Management
    2009 - 2012
  • Isenberg School of Management
    Bachelor of Science (BS), Hospitality and Tourism Management
    2008 - 2012

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