Controller

• Sep 2023 - Present

Assistant Controller

• Dec 2022 - Sep 2023

Business Services Supervisor

• Apr 2022 - Dec 2022

Payroll Coordinator

• Aug 2020 - Dec 2022

Account Coordinator

• May 2019 - Aug 2020

Store Manager

• Jan 2018 - May 2019

Boutique Team Leader

• Jun 2016 - Jan 2018

Store Manager

• Jun 2014 - Jun 2016

I have had the wonderful opportunity of being the store manager of our Annapolis store. While working here, I have been able to focus on meaningful client interactions and delivering the best experience for each and every client. I have also coached and developed all associates on Alex and Ani's philosophy and mission to enable them to spread positive energy to all. I have had the wonderful opportunity of being the store manager of our Annapolis store. While working here, I have been able to focus on meaningful client interactions and delivering the best experience for each and every client. I have also coached and developed all associates on Alex and Ani's philosophy and mission to enable them to spread positive energy to all.

Assistant Manager

• Aug 2013 - May 2014

Provide leadership and guidance to 40 associates in order to create an environment focused on customer satisfaction, maximum productivity, and profitability. Communicate clear expectations and hold the team accountable in achieving standards. Lead and inspire a customer service culture. Encourage team of 40 associates to build and maintain KPI results. Train and develop sales team in all areas of job responsibility. Participate in management and team meetings to establish weekly… Show more Provide leadership and guidance to 40 associates in order to create an environment focused on customer satisfaction, maximum productivity, and profitability. Communicate clear expectations and hold the team accountable in achieving standards. Lead and inspire a customer service culture. Encourage team of 40 associates to build and maintain KPI results. Train and develop sales team in all areas of job responsibility. Participate in management and team meetings to establish weekly goals and guidelines. Ensure that visual directives are executed accurately and within scheduled timeframe. Direct and execute strategic, brand appropriate merchandising to maximize sales and presentation standards. Partner in store execution of all merchandise processing and flow to the floor in conjunction with exceptional backroom standards. Continue personal development and learning opportunities.

Sales Lead

• Jun 2009 - Aug 2013

Motivate team of 20 associates while focusing on American Eagle Outfitter’s core values. Communicate clear expectations and hold the team accountable in achieving standards. Lead and inspire a customer service culture. Encourage team of 20 associates to build and maintain KPI results. Participate in management and team meetings to establish weekly goals and guidelines. Ensure that visual directives are executed accurately and within scheduled timeframe. Continue… Show more Motivate team of 20 associates while focusing on American Eagle Outfitter’s core values. Communicate clear expectations and hold the team accountable in achieving standards. Lead and inspire a customer service culture. Encourage team of 20 associates to build and maintain KPI results. Participate in management and team meetings to establish weekly goals and guidelines. Ensure that visual directives are executed accurately and within scheduled timeframe. Continue personal development and learning opportunities.

Visual Display Intern

• May 2012 - Jul 2012

Applied knowledge of textiles and materials by creating a window display out of origami like flowers that were hand cut and folded after being organically dyed from the juices of fruit. Supported visual team with successful implementation of all display elements within a store focused on merchandising through window displays. Applied knowledge of textiles and materials by creating a window display out of origami like flowers that were hand cut and folded after being organically dyed from the juices of fruit. Supported visual team with successful implementation of all display elements within a store focused on merchandising through window displays.

Receptionist/Assistant

• May 2008 - Jun 2009

Accurately managed stylist schedules by booking and confirming appointments. Assisted stylists with daily activities; including mixing color, washing hair, and booking appointments. Accurately checked customers out by running credit cards and making change for services rendered. Accurately managed stylist schedules by booking and confirming appointments. Assisted stylists with daily activities; including mixing color, washing hair, and booking appointments. Accurately checked customers out by running credit cards and making change for services rendered.