Experience

Gold Mountain Communications

• United States
• Telecommunications
• 1 - 100 Employee

• Sales Specialist

  • Jun 2018 - Present

  I answer calls from customers making reservations and tell them about what they have earned by being an honors member. I then advise the customer what they are eligible for,and advise them of the discounted vacations that they are eligible for. I also customize packages for customers who are looking for a specific type of vacation. I answer calls from customers making reservations and tell them about what they have earned by being an honors member. I then advise the customer what they are eligible for,and advise them of the discounted vacations that they are eligible for. I also customize packages for customers who are looking for a specific type of vacation.



Chase

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Apr 2012 - Mar 2018

  I was responsible for answering inbound calls for current customers who had questions about their bills. I would take payments by phone,and offer the customer options such as balance transfers. I was always courtesy and polite. I had excellent quality and took pride in my work. I was responsible for answering inbound calls for current customers who had questions about their bills. I would take payments by phone,and offer the customer options such as balance transfers. I was always courtesy and polite. I had excellent quality and took pride in my work.



jam leads

• 1546 e Bradford parkway Springfield MO

• supervisor/sales

  • Mar 2007 - Mar 2012

  Handled about 600 calls a day Responsible for setting qualified leads for insurance agents I would consistently hit the quota that was required daily Promotion- Supervisor Responsible for some hiring and training new employees I was required to educate the marketers of what is required of them, such as how to set a qualified lead, job expectations, and to make sure that the marketers hit the expectation that is required of them. I also have human relations skills including the ability to train and motivate people to achieve desired goal. Show less



CST Springfield MO

• 310 s Ingram Mill road Springfield MO

• sales/supervisor

  • Jan 2005 - May 2007

  Telemarketer/Outbound/Inbound Sales Called on behalf of numerous different companies such as Frontier, Wells Fargo, and Quest Responsible for up selling current customers for Quest. (Outbound Sales) Sold lines of credit and credit cards to business owners for Wells Fargo and took inbound calls regarding applications for lines of credit through Wells Fargo. (Outbound Sales/Inbound) Responsible for creating new clients by selling phone packages for Frontier (Outbound Sales) Telemarketer/Outbound/Inbound Sales Called on behalf of numerous different companies such as Frontier, Wells Fargo, and Quest Responsible for up selling current customers for Quest. (Outbound Sales) Sold lines of credit and credit cards to business owners for Wells Fargo and took inbound calls regarding applications for lines of credit through Wells Fargo. (Outbound Sales/Inbound) Responsible for creating new clients by selling phone packages for Frontier (Outbound Sales)



SONIC Drive-In

• United States
• Restaurants
• 700 & Above Employee

• carhop

  • Aug 2003 - Apr 2007

  Responsible for handling money Provided customer service to all customers Responsible for handling money Provided customer service to all customers