Experience

Rhino Rails

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Administrative Assistant

  • 2022 - Present



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Analyst II

  • Mar 2019 - Present



Citi

• United States
• Financial Services
• 700 & Above Employee

• Credit Analyst

  • Mar 2015 - Mar 2019

  In this position it is my responsibility to analyze credit card applications and determine whether the applicant should be approved or denied based on credit history and company standards. I perform underwriting validation during the client loan review process with a Credit Signing Authority of up to $50,000. In order to execute the tasks for which I am held responsible I have demonstrated an excellent understanding of communication skills, grammar, and maintaining a positive and driven attitude in high stress environments. I have also proven to consistently learn and adapt quickly to new systems, programs, browsers and platforms that the company sees fit to switch relatively often. Show less

• Customer Service Specialist

  • Jun 2012 - Mar 2015

  I started out in the Customer Service Department. In this position I provided accurate and appropriate information in response to customer inquiries. I demonstrated mastery of the customer service calls script within specified time frames. I consistently met monthly goals and met sales compliance metrics. Later I was given additional responsibilities for in the DSD testing center, where we prepared for customer service systems updates by testing and optimizing landing pages and the company's online softwares. We also tested websites and other online assets prior to system launches. Show less