Lindsey Papania, CLC, PHR, SHRM-CP

Director Field Talent Acquisition at Madison Reed
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Contact Information
us****@****om
(386) 825-5501
Location
Lancaster, Pennsylvania, United States, US

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Brynn Diaz

I had the great fortune of working with Lindsey for several years and in various capacities: she is an authentic leader, a strong employee advocate, and an innovative business person. As a recruiter, she was passionate about sound processes, always holding the hiring team to the highest standards and never failing to be real with her feedback and coaching both to her peers and superiors involved in the process and to her candidates as well. This superior leadership led to her promotion to a business partner where she could leverage her skills and experience in learning and leadership more thoroughly, demonstrating a commitment to data integrity and transparent investigations with clear and uncompromised outcomes. Lindsey is always looking for more efficient and effective ways of getting the work done and always has the experience of all people involved close at heart. I hope we have the opportunity to work together again one day.

Preety S.

Working with Lindsey always felt collaborative & positive - she was present & supportive during our one on one's & cared about my experience as a Manager. I always felt reassured & validated but also challenged when she encouraged me to use my voice & be solution-oriented. Lindsey supported me through my District Manager interview process & I felt that she genuinely wanted me to be successful. I felt valued & heard & she made the interview process seamless! I felt that I could reach out to her with any questions & she always got back to me. Lindsey, I feel so grateful to have worked with you as a peer & partner - any organization would be lucky to have you & I hope we will always stay in touch!

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Credentials

  • How Leaders Can Connect Empathy and Results
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Certified Leadership Coach
    Essential Impact
    Feb, 2022
    - Nov, 2024
  • Excelerator Mastery
    Essential Impact
    Nov, 2021
    - Nov, 2024
  • Coach Approach to Facilitation 20 hours
    Essential Impact
    May, 2019
    - Nov, 2024
  • Excelerator Essentials 24 hours
    Essential Impact
    Apr, 2019
    - Nov, 2024
  • Professional in Human Resources® (PHR®)
    HRCI
    Jul, 2021
    - Nov, 2024
  • SHRM Certified Professional (SHRM-CP)
    SHRM
    Dec, 2021
    - Nov, 2024
  • Preventing Workplace Harassment
    Emtrain

Experience

    • United States
    • Consumer Services
    • 200 - 300 Employee
    • Director Field Talent Acquisition
      • Jul 2023 - Present

      Responsible for overseeing and managing all recruitment activities for Madison Reed Hair Color Bar Business -Talent Acquisition Strategy and Execution ○ Collaborate with internal stakeholders to understand short and long-term hiring goals for all field units. ○ Ensure the talent acquisition process and deliverables are in compliance with local, state, and federal guidelines. - Leadership and Development ○ Manage projects related to systems, data, and recruitment branding. ○ Communicate department processes and initiatives throughout the organization. ○ Provide direction to a team of Talent Acquisition Specialists, Managers, and Contractors. - Performance Management ○ Develop the Talent Acquisition team through coaching, mentoring, and ongoing performance management. ○ Build and manage the departmental budget. ○ Collaborate with internal and external stakeholders to develop and execute recruitment branding and talent acquisition strategies to increase brand awareness and visibility in the beauty space. ○ Manage talent acquisition marketing campaigns across internal ATS, job boards, programmatic job sponsorship, social media platforms, and more. ○ Develop CRM campaigns to attract and engage with passive talent pools. - Technology, Systems, and Data ○ Collaborate with internal partners to design new and iterate on existing dashboards and analytics tools used to inform real-time business decisions. ○ Manage TA systems including but not limited to DocuSign, Greenhouse, and Paradox. ○ Maintain current and compliant hiring documents inclusive of offer letters, confidentiality agreements, incentive plans, contractor agreements, etc. ○ Deliver a user-friendly and intuitive candidate and team member experience. Show less

    • Canada
    • Personal Care Product Manufacturing
    • 700 & Above Employee
    • Retail Talent Acquisition Manager
      • Aug 2022 - Jul 2023

      Responsible for overseeing and managing all recruitment activities for Lush’s Retail Business • Manage, develop, and coach the Retail Recruitment team to ensure they are not only effective in their role but are also developing and growing our overall recruitment practices across the Retail business• Design and maintain all sourcing, attraction, and recruitment programs across the business. Including developing strategies that address critical staffing needs while ensuring an inclusive and equitable hiring process for all candidates• Oversee all recruitment reporting for retail business• Develop strategies that address critical staffing needs while ensuring time to fill, inclusive and equitable hiring processes, quality of hire, diversity of talent, career journey, retention, and overall experience for the Retail business• Support DEIB business goals by upholding a DEIB-focused attraction strategy• Support the retail growth (organic and seasonal) through developing a robust retail hiring strategy• Partner with Compensation Program Manager to effectively build compensation market assessments for role within the Retail business• Partner with leadership on all cross-over aspects of the Employee Life Cycle Talent Attraction• Support the creation of employment branding content for external and internal audiences • Plan an annual talent attraction calendar of events • Partner with the retail business to effectively engrain training practices and resources for hiring teams on recruitment, networking and being a Lush Brand Ambassador Show less

    • Regional People and Culture Business Partner- Human Resources Retail
      • Sep 2018 - Aug 2022

      Execute talent development programs in your business area: performance and development, succession planning, engagement surveys, and other People & Culture initiatives. Manage improvements on talent development programs for retail business group, tracking results and soliciting feedback for continuous improvement. Consult with business leaders on talent and organizational issues and provide guidance and coaching as appropriate Advise on people-related activities, hiring, promotion and transfer decisions; manage and resolve performance and employee relations challenges, separations, terminations and leaves Analyze and report on trends and metrics in partnership with People and Culture colleagues to support data-driven decision-making Oversee recruiting effortsCreate an internal talent pipeline to prioritize development and promotion, collaborate with managers to ensure the right people are in the right place at the right times through succession planning and development Support the seasonal hiring processStay up-to-speed on industry trends Policy interpretation, counseling, and training for employees and managers on programs, policies and procedures Understand and advise on practical application of labor lawManage regional people and culture support staff as neededManage escalated employee relations issues Show less

    • Regional Retail Recruiter East Coast
      • Sep 2016 - Sep 2018

      Maintain reporting documents to update on hiring progress, recruiting spends and KPIs Compile regular and ad hoc recruitment reports for the business and maintain strong KPIs Conduct additional projects to support recruitment/business strategy as necessary Support the execution of talent development programs in the retail business area: PDDPs, succession planning, work alignment, and other talent development initiatives. Advise on people-related activities, hiring, promotion and transfer decisions Analyze and report on trends and metricsStay up-to-speed on industry trends Optimize use of applicant tracking software Show less

    • Regional Field Recruiter
      • Mar 2016 - Sep 2016

      support East Coast shops in filling critical retail shop positions as well as strengthening our communities by networking and creating strong relationships with other retailers.

    • Shop Manager
      • Jul 2014 - Sep 2016

    • France
    • Retail
    • 700 & Above Employee
    • Training Store Director
      • Oct 2005 - Jul 2013

      Recruited and trained talented store directors for high-volume stores in multiple regions; conducted follow-up visits, offered feedback, and worked comprehensively with store directors and teams in the Mid-Atlantic and North-East region; transformed underperforming store to increase sales and client loyalty; dramatically reduced internal theft and store turnover; exceeded 2012 sales goals by 4 percent over last year; facilitated strong team building and collaborative store climate and developed and trained entry-level team members to leadership positions in the district. Show less

Education

  • CCBC
    2002 - 2004
  • Von Lee International School of Aesthetics
    license, Make-Up Artist/Specialist/Aesthetics
    2003 - 2003

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