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5.0

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Casey Miller

Lindsey’s customer service skills shined throughout the membership department at the YMCA. She aimed to please and satisfy the needs of all members and fellow co-workers. She was innovative and took the initiative to learn new things to ensure she could provide exceptional service all the time. She has a very kind and welcoming demeanor about her and is always happy. Ensuring the needs of others are met is her passion.

Johnny Fell

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Experience

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Accounts Payable
      • Apr 2019 - Present
    • United States
    • Environmental Services
    • 700 & Above Employee
    • Collections Specialist
      • May 2018 - Mar 2019

      Billing Specialist supporting five Safety-Kleen branches responsible for 2800+ accounts in collection efforts. Billing Specialist supporting five Safety-Kleen branches responsible for 2800+ accounts in collection efforts.

    • Office / Recruiting Manager
      • Dec 2011 - May 2018

      G4S Secure Solutions (USA) Inc. December 2011-Present • Office Manager / Recruiting Manager. Responsible for all office tasks and ensuring the goals of the organization are met on a day to day basis. • Maintain client contract files, performing monthly/annual audits to ensure contractual requirements are being met, as well as G4S policy and procedures. • Carry out respectful and responsible customer service with current officers, applicants, and clients, insuring them the organization is there to fulfill their needs. • Responsible for recruiting and maintaining interaction and correspondence with all current military and veteran organizations and informing them of employment opportunities G4S has. • Perform all accounts receivable and payable for the Nashville office, and significantly reduced the amount of delinquent customer accounts from 365 days past due to less than 15 in approximately 3 months. • Certified CPR and AED instructor. Show less

    • Branch Admin
      • Feb 2008 - Dec 2011

      Handled multidimensional clerical tasks (e.g., data entry, filing, records management, financial spreadsheets, ordering, inventory, phones) • Contributed in new sales ideas and suggestions for the financial and advertisement of the store. • Received exceptional marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing outstanding service. • Responsible for data entry and invoicing for oil and vacuum services division in Middle Tennessee • Process inbound calls for service orders, dispatch for emergency services, and issue purchase orders when needed. • Manage corporate accounts for sales reps through frequent communication with clients to insure prompt delivery, accurate billing and documentation, and receipt of payment • Payroll administrator and Accounts Payable Admin • Event coordinator for all office events. Show less

    • United States
    • Non-profit Organizations
    • 400 - 500 Employee
    • Membership coordinator
      • Sep 2006 - Jan 2008

      Held accountable for opening and closing the center. • Responsible for answering phones, discussing and processing new memberships, and giving tours of the facility. Contacted expired members in efforts to renew their membership with the YMCA. • Daily interaction with members and showing exceptional customer service. • Worked in the child care part time, abiding by strict child safety rules and regulations. Held accountable for opening and closing the center. • Responsible for answering phones, discussing and processing new memberships, and giving tours of the facility. Contacted expired members in efforts to renew their membership with the YMCA. • Daily interaction with members and showing exceptional customer service. • Worked in the child care part time, abiding by strict child safety rules and regulations.

Education

  • Nashville State Community College
    No degree, Social Work
    2011 - 2016
  • Franklin High School
    2003 - 2007

Community

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