Experience

Medical Management and Rehabilitation Services, Inc.

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Social Services Coordinator

  • Sep 2021 - Present



FitzGerald Financial Group - Division of TowneBank Mortgage

• United States
• Financial Services
• 1 - 100 Employee

• Loan Processor Assistant

  • Oct 2020 - Present



Coastal Sunbelt Produce

• United States
• Wholesale
• 100 - 200 Employee

• National Account Sales Manager

  • Mar 2017 - Apr 2020

  • Provide account management for over 200+ client accounts and vendors • Organized sales calls and technical strategies to meet growth objectives • Anticipate needs of customers by communications and problem solving before issues may arise • Develop and build rapport with existing customers by conducting site visits and weekly meetings • Review and process customer request and update information in the database • Accurately price products based on current market and customer needs • Communicate with and utilize all internal support systems, staff and technology to satisfy customers • Support the management team with daily administrative responsibilities and other task as needed Show less



Maryland Choices

• Non-profit Organizations
• 1 - 100 Employee

• Care Coordinator/Case Manager

  • May 2013 - Jun 2017

  • Supported the senior manager team with day-to-day case management responsibilities • Held intake interviews with potential/future clients and support system to review program/goals • Provided wrap around services and support to at risk clients • Created a team of various supports individualized to each client • Connected with clients and team of supports to hold meetings weekly • Utilized Maryland Choices database to enter and updated client information/cases • Created detailed time-line plan for client to reach specified goals • Created a long-term positive rapport with clients and support system • Guaranteed customer satisfaction and exceeded the highest level of customer service Show less



Gold's Gym

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Area Sales Manager

  • Jan 2012 - 2013

  • Managed the daily sales activities and client management responsibilities • Reviewed performance matrix objectives and implemented a goal-oriented monthly/yearly sales quotas • Managed sales team and advised staff on new innovated ways to establish clients • Created and sustained relationships with clients and vendors • Demonstrated the ability to work well under pressure with high customer traffic • Maintained the ability to multitask and manage various responsibilities • Processed transactions, reviewed budgets, and resolved financial discrepancies • Provided effective solutions to customers concerns/complains both internal and external Show less