Inbound Project Manager

• Nov 2021 - Present

Digital Project Manager

• Nov 2020 - Nov 2021

Project Coordinator

• Mar 2020 - Nov 2020

Project Coordinator

• Feb 2019 - Mar 2020

Oversaw web development projects, monitored all content production, and managed production deadlines. Maintained key account client communication. Performed website maintenance, troubleshooting web systems, and ensured all websites were kept up to date and functioning properly. Developed strategy and monitored implementation for all SEO and Social Media accounts.

UX Strategy

• Jun 2018 - Feb 2019

Created user flows and wireframes to compliment user needs. Collaborated with designers and developers to create user friendly websites. Performed QA for website testings and final client approval. Implemented knowledge of HTML and CSS to perform advanced website maintenance.

Content Strategist

• Dec 2017 - Jun 2018

Managed and compiled all content for site rebuilds, worked closely with development team to ensure all content pieces align correctly within the site. Created and curated copy for digital campaigns and web projects. Used extensive WordPress knowledge to assist in content application.

Digital Marketing Intern

• Aug 2017 - Dec 2017

Created blog content for multiple clients while using keyword optimization to maximize SEO and SEM. Drafted advertisements for clients using Google AdWords. Communicated with the digital strategist team to meet client goals and maintain digital accounts.

Social Media and Agency Services Intern

• May 2017 - Aug 2017

Drafted content for clients such as press releases, website content, and voice scripts. Formed recap reports using Sprout Social and Facebook Analytics for clients. Created social media content including proposed posts for Instagram and Facebook, as well as writing website blogs. Drafted content for clients such as press releases, website content, and voice scripts. Formed recap reports using Sprout Social and Facebook Analytics for clients. Created social media content including proposed posts for Instagram and Facebook, as well as writing website blogs.

Guest Service Agent

• Apr 2017 - Aug 2017

Provided an overall exceptional experience from check in to check out. Demonstrated a high level of customer service at all times through fulfilling guest requests of the thousands of guests staying during the peak summer season, as well as maximizing room occupancy. Provided an overall exceptional experience from check in to check out. Demonstrated a high level of customer service at all times through fulfilling guest requests of the thousands of guests staying during the peak summer season, as well as maximizing room occupancy.