Senior Medical Librarian

• Feb 2023 - Present

Medical Outreach Librarian

• Oct 2019 - Mar 2023

Conduct advanced technical searches and literature reviews for medical staff and hospital administration Provide expert search services for physicians, staff, healthcare consumers and other library users with knowledge of specialized biomedical, business and education databases and information resources Utilize medical research databases to find articles to support evidence-based practice changes and support patient care Act as subject matter liaison to administration and… Show more Conduct advanced technical searches and literature reviews for medical staff and hospital administration Provide expert search services for physicians, staff, healthcare consumers and other library users with knowledge of specialized biomedical, business and education databases and information resources Utilize medical research databases to find articles to support evidence-based practice changes and support patient care Act as subject matter liaison to administration and clinical workgroups throughout the health system Respond to customer questions in an online environment including LibChat, LibAnswers, email and video (Microsoft Teams, Zoom) Develop system-wide relationships with clinicians and subject matter experts to ensure access to research data supporting strategic initiatives, evidence based practice Participate on system-wide committees and workgroups Show less Conduct advanced technical searches and literature reviews for medical staff and hospital administration Provide expert search services for physicians, staff, healthcare consumers and other library users with knowledge of specialized biomedical, business and education databases and information resources Utilize medical research databases to find articles to support evidence-based practice changes and support patient care Act as subject matter liaison to administration and… Show more Conduct advanced technical searches and literature reviews for medical staff and hospital administration Provide expert search services for physicians, staff, healthcare consumers and other library users with knowledge of specialized biomedical, business and education databases and information resources Utilize medical research databases to find articles to support evidence-based practice changes and support patient care Act as subject matter liaison to administration and clinical workgroups throughout the health system Respond to customer questions in an online environment including LibChat, LibAnswers, email and video (Microsoft Teams, Zoom) Develop system-wide relationships with clinicians and subject matter experts to ensure access to research data supporting strategic initiatives, evidence based practice Participate on system-wide committees and workgroups Show less

Branch Supervisor & Employee Engagement Champion

• Jan 2016 - Oct 2019

Lead a team of 15 to streamline internal business processes and improve customer service functions Align business process with City-Wide strategic priorities Develop effective metrics to measure success and identify areas of opportunity to improve customer experience Facilitate data-driven department-wide change management (hardware, software and procedural) Design, test and launch a new employee performance management system Coordinate skill building and… Show more Lead a team of 15 to streamline internal business processes and improve customer service functions Align business process with City-Wide strategic priorities Develop effective metrics to measure success and identify areas of opportunity to improve customer experience Facilitate data-driven department-wide change management (hardware, software and procedural) Design, test and launch a new employee performance management system Coordinate skill building and professional development activities staff system-wide Create an onboarding program for new staff in multiple locations and divisions including training materials, workshops, shadowing and hands-on immersive learning opportunities Identify division and department-wide skill gaps and develop training programs to fill those gaps Manage multiple budgets including training, facilities, program development & personnel Develop workshops on employee engagement and influence for cross-department leadership teams at the manager, supervisor and director levels

Business Development & Outreach

• Apr 2010 - Jan 2016

Lead the Business Development Team to assist clients with market research and industry analysis Develop and present reports to help stakeholders identify trends affecting business and startup development Conduct business intelligence research to identify trends and opportunities local, state and national markets Collaborate with nonprofit, business and government organizations to provide industry data and resources to clients Assist community organizations in… Show more Lead the Business Development Team to assist clients with market research and industry analysis Develop and present reports to help stakeholders identify trends affecting business and startup development Conduct business intelligence research to identify trends and opportunities local, state and national markets Collaborate with nonprofit, business and government organizations to provide industry data and resources to clients Assist community organizations in developing strategic solutions to grow their programs and services Research and recommend customer-facing software solutions for data analysis Negotiate software contracts and licenses

Assistant Professor/Public Services Manager

• Sep 2008 - Apr 2010

Initiate outreach to faculty members to promote data analysis and research skills training for students campus-wide Create procedures to better align library service with campus strategic goals Lead department meetings and facilitate communication between student workers and library administration Teach research and technology instruction sessions to undergraduate students Initiate outreach to faculty members to promote data analysis and research skills training for students campus-wide Create procedures to better align library service with campus strategic goals Lead department meetings and facilitate communication between student workers and library administration Teach research and technology instruction sessions to undergraduate students

Cutsomer Service Assistant II

• Jan 2007 - Sep 2008

Designed and taught public library instruction classes Provided public service reference and circulation assistance Created and maintained content for the library's website Taught and trained library and City of Sausalito Staff on emerging content management technologies Designed and taught public library instruction classes Provided public service reference and circulation assistance Created and maintained content for the library's website Taught and trained library and City of Sausalito Staff on emerging content management technologies

Knowledge River Public Health Information Outreach Scholar

• Aug 2005 - Dec 2006

Developed a teen health information project called WeSearch mentoring 12 Tucson area teens at two high schools, teaching them online health information research skills so they could provide assistance researching information about health issues to their families and peers. We created lesson plans, workshops, training sessions, and presentations for groups of up to 100 of their peers.

Graduate Research Assistant

• Jan 2006 - May 2006

Arizona Museum Library: Designed an assessment of the library's collection of 50,000 volumes by consulting with museum staff, curators, and university faculty, as well as conducting research into the rarity and value of items in the collection.

Graduate Research Assistant

• Aug 2005 - Dec 2005

Science and Engineering Library: Assisted the Office of Arid Lands Studies in discovering content and developing the organization and hierarchy of the Rangelands West Website (http://www.rangelandswest.org)

Library Assistant II

• 2002 - 2005