Experience

Wendell August Forge

• United States
• Manufacturing
• 1 - 100 Employee

• Production Scheduler

  • Jul 2023 - Present

• Retail Store Manager

  • Jan 2022 - Jul 2023

• Assistant Retail Manager

  • Jul 2018 - Dec 2021

  Train and monitor associates on company policies and expectationsOversees facility, safety, and inventory issuesLead sales through promoting service standards and product knowledgeExecute markdowns, signage, and marketing to align with company policyMonitor payroll and weekly schedulesRecruiting/networking, on-boarding new associates, and new hire paperworkOversees multiple locations (flagship, outlet, and multiple pop-up stores)Work directly with Director of Retail and President of the company Show less



Forever 21

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Co Manager

  • Nov 2017 - Jun 2018

  Train and monitor associates on company policies and expectations Oversaw facility, safety, loss prevention, and inventory issues. Lead sales through promoting service standards and product knowledge. Executed markdowns, signage, and marketing to align with merchandise placement. Monitored payroll and weekly schedules Talent selection, recruiting/networking, on-boarding new associates, new hire paperwork, and coaching in the moment. Performed Leader on Duty tasks. Train and monitor associates on company policies and expectations Oversaw facility, safety, loss prevention, and inventory issues. Lead sales through promoting service standards and product knowledge. Executed markdowns, signage, and marketing to align with merchandise placement. Monitored payroll and weekly schedules Talent selection, recruiting/networking, on-boarding new associates, new hire paperwork, and coaching in the moment. Performed Leader on Duty tasks.



Old Navy

• United States
• Retail
• 700 & Above Employee

• Business Operations Manager

  • Jul 2016 - Oct 2017

  Drive profitable sales growth through operational efficiencies.Talent development of store team.Track business performance.Address opportunities that support or deter from profitability.Creating effective schedules.Appropriately staffed through the selection, training and deployment of Brand Associates.Oversee the execution of company standard operating procedures, expense management and facilities management.Lead both direct and indirect reports to positively impact the store team, the overall customer experience and general store operations. Show less

• Business & Training Specialist

  • Aug 2015 - Jul 2016

  Make sure each hourly sale's goals are met and ensure brand associates know each hourly goal.Follow closely with training process that takes place after person is job offered.In charge of ensuring all new hires are properly trained in every area of the store.Make sure to all associate have product knowledge.Make sure that all associates know and under stand our brand loyalty.Safety and Loss Prevention training.Old Navy standards, operating procedures and compliance standards training. Show less

• Stock Specialist

  • Jul 2014 - Aug 2015

  • Work under Assistant Store Manager of Merchandising.• Follow closely to Old Navy's monthly published book of store visuals.• Move women's clothing to new destinations within women's department.• Replen all units in the back of house onto the sales floor.• In charge of setting and organizing fast lane items.• Assisted with remodeling of store and was a key asset to making the store a success.• Worked closely with the Remodel Coordinator and Project Manager during remodel.• Was recognized by the Market Leader and Project Manager for an outstanding job showing my skills of merchandising during the remodel. Show less

• Brand Training Associate

  • Jan 2010 - Jul 2014

  • Make sure to greet and assist each customer.• Maintain a clean and organized store for customers to explore and shop.• Work with cash register and answer telephone for customer inquires.• Audit all cash register drawers along with both front and back safes.• Marking down specific units along with moving them to new destinations within store.• Scan through each department and sign each unit with their specific selling point.• Unload boxes for specific department and place them in correct areas.• Work with store managers on the hiring process of new employees.• Train employees on registers, sales floor, fitting room, markdowns, signage, and shipment.• Give feedback to new employees on what skills to improve or strengthen. Show less



Kent State Field House

• Facility & Operations Intern

  • Aug 2012 - May 2014

  • Work with outside rentals and athletic events. • Assist with game day management for football, field hockey, and soccer. • Game day management duties include set-up and tear down of event, greeting teams and officials, assisting with scoreboard, additional security, and assisting with instant replay • Sign-up and renew walker and jogger memberships. • Work check-ins for university athletic camps. • Check our facilities for any damage and safety hazards. Show less