Experience

Advantage Resourcing

• United States
• Staffing and Recruiting
• 500 - 600 Employee

• Recruiter

  • Feb 2016 - Present



The Daily Post-Athenian

• Newspaper Publishing
• 1 - 100 Employee

• Marketing Consultant

  • Nov 2014 - Feb 2016



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sales Consultant/Client Services

  • Aug 2010 - Nov 2014

  Increase monthly sales in a highly competitive and saturated marketplace by conducting presentations outlining product features/applications and the advantages of using Verizon over the competition. Consistently meet/exceed monthly sales quota and work hard to build long-term accounts to maintain the customer base, prevent the loss of customers to competitors, and generate referrals. Evaluate specific needs and sell customized wireless plans for new and existing clients with additional responsibility for customer reactivations to achieve the highest customer retention levels. Focus on generating the highest average sales per transaction by up-selling customers on additional accessories, warranties, or other services/products. Selected by management to take on additional responsibility for a championship role to track and monitor the smart phone take rate for all 18 sales consultants in the store. Provide comprehensive customer service and support in the retail center for new and existing customers; assisted customers with all aspects of cellular service including: Processing payments, Modifying service plans, Multi-tasking, Suspending/restoring service, Resolving service/billing issues, Proficiency using Microsoft Word and Outlook. Show less



Belk

• Department Specialist

  • Aug 2008 - Aug 2010