Instructional Design Manager

• Jul 2023 - Present

• Lead and mentor members of the instructional design team.• Represent the instructional design team in departmental, cross-functional, client, and vendor meetings.• Aid in the hiring, training, and management of instructional designers.• Manage and report on the day-to-day operations of the instructional design team, such as project scheduling, workload, capacity, and quality.• Coordinate teams of instructional designers, authors, subject matter experts, and graphic designers to use educational technology tools to create instructional media.• Oversee the content development process and work closely with instructors, authors, and subject matter experts to ensure delivery of quality curriculum.• Supervise course-level revisions, program-level revisions, and new development projects from start to finish, incorporating student and instructor feedback.• Hire and manage freelance authors and subject matter experts to ensure the creation, development, and instructional design of quality content.• Maintain relationships with external vendors such as authors, subject matter experts, instructional designers, and others.• Ensure new and revised content is tied to program- and course-level outcomes, objectives, and assessments and all assessments are tied to course objectives and aligned to appropriate levels of Bloom’s taxonomy.• Assist in preparations for accreditation and licensing visits, reviews, and meetings, and aid in the management of contact and credit hour policy and documentation. Show less

Manager, Content Management

• Jul 2021 - Jul 2023

• Lead, coach, and mentor the content management team, including performance management, career pathing, hiring, and onboarding of senior content managers• Assist the Senior Director, Curriculum and Content Management with cross-functional relationships, both within and outside the department, including relationships with the Academic, Student Services, and Product teams• Manage projects from start to finish, including budget and timeline• Own all projects and advise the Senior Director, Curriculum and Content Management, senior management, and cross-functional teams on strategy and implementation of solutions• Collaborate with the Product and Academic leads to drive program and curriculum strategy, including improving student outcomes and improving value proposition to increase marketability in direct to consumer and B2B channels• Work with potential and existing clients and partners to represent Learning Design (formerly Courseware) in sales meetings • Articulate the Learning Design process, learning model and theories, and content highlights• Create and provide regular reports on the assigned workflow Show less

Senior Content Manager

• Mar 2019 - Jul 2021

• Developed instructional design materials and curricular content for e-learning at the high school, career school, and college levels• Managed projects from start to finish, including budget and timeline• Performed content reviews to identify areas that could be streamlined or improved• Conducted market research to ensure existing programs and courses offer students the best experience possible• Identified technology, features, and functions needed to be the best in market with programs• Oversaw ADDIE content development process and worked closely with instructors, authors, and subject matter experts (SMEs) to ensure delivery of quality curriculum• Interviewed and hired freelance authors, SMEs, instructional designers, and others to ensure creation, development, and instructional design of quality content• Created program outlines• Ensured new and revised content is tied to both program- and course-level outcomes, objectives, and assessments• Met with the regulatory team to ensure that programs and courses maintain proper accreditation• Completed reviews of simulations, animations, videos, and interactive content to ensure quality• Communicated across departments and with developers outside the organization to maintain a seamless workflow during projects• Addressed queries from colleagues within and across departments and from external developers• Maintained professional relationships with external vendors such as authors, subject-matter experts, instructional designers, and others• Attended advisory board meetings• Prepared, sent, and received contracts from external developers Show less

Independent Contractor (Writing/Editing/K–12 Assessment)

• Aug 2018 - Mar 2019

Recently completed projects: Penn Foster (January 2019–March 2019 ) • Produced content for a high school–level Earth Science course. • Ensured that instructional content aligned to the Next Generation Science Standards. • Created flashcards and self-checks to test student comprehension of material. • Revised, edited, and proofread all content before submission. • Ensured on-time delivery of assignments. EBSCO Information Services (December 2018–February 2019) • Produced content for a literature database. • Wrote essays summarizing and evaluating novels from a range of genres. • Discussed the key scenes, techniques used, and context within which the work was written. • Revised, edited, and proofread completed essays prior to delivery. • Ensured on-time delivery of work via a digital content management system. Previous projects: The Research Masters (December 2018) • Authored teacher's guides for close reading materials targeted toward students in grades K–2. • Wrote questions to assess student comprehension of literary texts. • Produced focused lessons on skills including central idea, theme, character, and setting. • Developed extended reading activities. Penn Foster (September–December 2018) • Authored original content and/or revised existing content for high school–level English language arts courses. • Aligned instructional content to the Common Core State Standards. • Created sample content (e.g., outlines, rough drafts, and final essays) to aid with student comprehension of course materials. • Developed flashcards to aid student understanding of key terms. • Wrote lesson- and course-level assessment questions to test student knowledge. • Revised, edited, and proofread all content before submission. • Ensured on-time delivery of content to the client. Show less

Managing Editor

• Jul 2009 - Aug 2018

* Authored and edited original, engaging, grade-appropriate fiction, nonfiction, and poetry passages for K–12 assessment materials including practice exams, workbooks, textbooks, and digital products.* Wrote superior assessment items correlated to benchmarks, standards, and skill clusters for individual state assessments and the Common Core State Standards.* Developed model lessons, teacher guides, and student editions for use in reading, English language arts, and social studies classrooms.* Copyedited and proofread manuscripts for precision and accuracy.* Revised and updated online library reference materials with timely information.* Organized, managed, and executed projects to ensure their prompt and precise completion.* Maintained excellent communication with clients for the duration of projects to guarantee deliverables that not only satisfied requirements but also exceeded expectations.* Supervised, assisted, and collaborated with all writers and editors employed by Northeast Editing including off-site employees and a pool of professional freelance writers and editors.* Interviewed, hired, and trained new employees and freelancers.* Managed personnel records; tracked vacation, personal, sick, and flex time for all employees; and conducted annual employee reviews. Show less

Senior Editor

• Jul 2005 - Jul 2009

Editor

• Jul 2004 - Jul 2005

Editorial Assistant

• Oct 2003 - Jul 2004

On-site freelancer

• Aug 2003 - Oct 2003